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1.
A library's Web site is well recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting to find what works best for their users. As part of a redesign of the Oregon State University Libraries’ Web site, entry points for specific user groups were created. One of these user groups was graduate students. The purpose of this study was to explore the ways other academic libraries design their Web sites for particular user groups, specifically graduate students, in order to determine how the Oregon State University Libraries Web site compared to peer institutions. This study analyzed 112 Association of Research Libraries’ Web sites and 26 Oregon academic libraries’ Web sites to determine the availability of resources and services specifically promoted to graduate students. Since graduate students may view the library Web site through the lens of new student, researcher, or instructor, Web sites were also examined to see if sites were created with any or all of these roles in mind. Nearly a quarter of Association of Research Libraries' Web sites that were examined contained a link on the homepage for graduate students, and another 20 percent provided graduate-student information at a lower level in their site hierarchy. A majority of sites had events, subject guides, or course guides for graduate students. Information for graduate students was typically framed in the context of graduate students as researchers. Ideas and examples are given for ways to improve Web site design to better serve this user group. In order to provide improved services to these students, future studies will explore what graduate students need from academic libraries and the ways these students conduct themselves in their various roles of researchers, instructors, and new students.  相似文献   

2.
Usability testing is an important element when designing useful, usable academic library Web sites. Since 2001, members of the Florida International University Libraries Web team have worked toward establishing a process that identifies user needs through usability testing. Starting with the libraries’ first Web site redesign project in 2001, the team has taken an active part in improving Web site user experience. After engaging in multiple redesign efforts, the Web team has developed a process that supports awareness of user experience through continual usability testing and feedback gathering. This article presents strategies and practices to measure Web site user experience, including classic usability testing methods (e.g., card sorting activities, focus groups, and task-based user testing), as well as the team's latest effort to assess Web site analytics and content to identify Web site usage patterns and areas of concern. A history of the Florida International University Libraries’ Web site redesign process is presented to illustrate lessons learned and best practices to facilitate future redesign and testing efforts. Taking a longitudinal look at usability testing at one institution, the study aims to inform the development of an effective strategy for user research and content management.  相似文献   

3.
Taxation     
Abstract

Tax sites continue to grow in popularity as users download forms and search for tax help on the Web. The author of this chapter covers such areas as governmental/legal sites, e-commerce, state and local resources, and international resources.  相似文献   

4.
Insurance     
Abstract

The Web provides access to a vast amount of information related to insurance. This chapter covers portals, sites to obtain insurance ratings, and resources for statistics related to insurance.  相似文献   

5.
Creating a learnable, effective, and user-friendly library Web site hinges on providing easy access to search. Designing a search interface for academic libraries can be particularly challenging given the complexity and range of searchable library collections, such as bibliographic databases, electronic journals, and article search silos. Library Web designers must decide whether to present users with a single search interface—one that searches across content silos by default—or to offer an interface that exposes the various silos available. Designers must also contend with the user's entire search experience and determine how search should appear on the library home page as well as in global navigation systems. In the spring of 2010, the North Carolina State University Libraries sought to answer search design questions for an upcoming Web site design effort. The Libraries evaluated two different search interfaces to determine whether a tabbed search approach with options to pre-select silos is an effective design for end users. Findings show that a tabbed search interface is an effective design device for presenting multiple silos. This study outlines the methods the North Carolina State University Libraries used to conduct usability testing as well as observations, findings, and recommendations about effective design of search on academic library Web sites.  相似文献   

6.
ABSTRACT

Although the quantity of sources of foreign and international law available on the World Wide Web is rapidly growing, users quickly discover that everything is not available, and the quality of much of what exists is suspect. Driven by its mission to collect, preserve and provide access to reliable legal information from around the world, the Law Library of Congress is developing the Global Legal Information Network (GLIN), a database containing statutes, regulations and related legal materials from countries in Africa, Asia, Europe and the Americas. This article describes the history of this effort; the future plans for development; standards for quality, and the organizational structure of the GLIN network. The article concludes that although the creation of a comprehensive digital law library is a mammoth undertaking, the need for GLIN is obvious.  相似文献   

7.
文章研究在Web2.0环境下的图书馆信息服务,分析图书馆传统信息服务的现状和不足,详细论述Web2.0带给图书馆信息服务业务、服务环境、用户需求、信息交流方式的变化,并提出图书馆的应对策略。图书馆只有改革信息服务内容、创新信息服务模式、培训图书馆员,为用户提供更优质的服务。  相似文献   

8.
Academic libraries have long been trying to gain access to users through their favorite online spaces, such as social networking sites. In this article a project of the University of North Carolina at Greensboro's University Libraries, which integrated library resources with the campus course management system, Blackboard, is detailed. The main objective was to push the best resources to students based on their actual needs. For years, static HTML Web pages were created, but the proliferation of these pages required tremendous maintenance. In addition it is not certain that students are able to access the most relevant resources buried deep in the Web site. Because of these challenges, the Course Resources Tool and the Library Resources Portal were created to provide high levels of customization based on information that was gathered from users as they log into Blackboard. The tools have been customized so that subject specialist liaisons can integrate library resources at the major, department, course, and course section levels. Despite some difficulties in launching and promoting these projects, there has been positive feedback. There was also an increase in usage statistics that rivals the use of the library's main Web site. This article describes the tools, documents the difficulties with each phase of the project, and discusses the lessons learned. Also, a brief overview of possible expansions of the Blackboard Course Resources Tool and the Library Resources Portal is provided.  相似文献   

9.
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10.
《图书馆管理杂志》2013,53(1-2):349-371
SUMMARY

There is a proliferation of Internet sites covering environmental themes. Many of these sites provide reference information in varying degrees. This article highlights environmental Web sites that provide a wide range of pertinent reference sources to a diverse audience. More than 50 highly selective Web sites are included in this paper. Some of these Web sites provide access to library catalogs, full-text articles, and other online resources. The Web sites in this article are in five categories: portals, government sites, special issues, general sites, and databases.  相似文献   

11.
This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use “buttons” to manage Law College faculty members’ and librarians’ online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in finding relevant information about faculty members at an academic institution. Easily identifiable buttons allow visitors to navigate to faculty scholarship in the University of Nebraska-Lincoln Digital Commons, SSRN Web site, or both, in an academic service such as lessons from the Center for Computer-Assisted Legal Instruction and in social software sites like Twitter, Facebook, or LinkedIn. The case study includes (1) how the project was implemented, (2) the feedback and results of a survey, and (3) an analysis of Web site statistics, clicks, and links data gathered via Google Analytics. This project was a partnership between the Law College Communications Department, Law College Administration, and the Law Library, involving law faculty, staff, and librarians. The buttons project was considered a successful venture by participating faculty members; it also provided an opportunity for face-to-face conversation between faculty members and librarians about digital scholarship and social media in the academic environment.  相似文献   

12.
ABSTRACT

This study explores the current status and features of Pakistan's academic library Web sites. A checklist describing features and content was prepared based on a review of the literature related to academic libraries’ Web sites. Then, all 85 library Web sites of Pakistani universities and degree-awarding institutions recognized by the Higher Education Commission (HEC) of Pakistan were surveyed and analyzed using the checklist. Interviews with library professionals were conducted to learn more about the problems and issues with building and maintaining library Web sites. Results indicate that Pakistani academic library Web sites have effective features such as contrasting color schemes, easily readable text, minimal use of horizontal scrolling, and English-language text. Staff information, OPACs, and navigation features are also widely found on the Web sites. Features found less frequently include the use of Web 2.0 technologies, Web site aid tools, information about library buildings, and general library information. By offering information about the status of Pakistani academic library Web sites, the study can serve as a foundation for discussion between libraries and other parts of the university, as well as a benchmark for evaluating the progress of academic library Web sites in Pakistan  相似文献   

13.
为了更好地保存我国的网络信息资源,通过对国家图书馆开展的网络信息存档项目——网络信息资源采集与保存实验项目(WICP)发展现状的分析以及与其他国家网络信息资源存档项目的比较,发现我国网络信息资源保存项目需要在资源采集方式、经费支撑、法律保障、合作保存、开发利用等方面继续努力,特别是要争取早日实现网络信息资源的法定呈缴与合作保存。  相似文献   

14.
ABSTRACT

Web site usability concerns anyone with a Web site to maintain. Libraries, however, are often the biggest offenders in terms of usability. In our efforts to provide users with everything they need for research, we often overwhelm them with sites that are confusing in structure, difficult to navigate, and weighed down with jargon. Dowling College Library recently completed a redesign of its Web site based upon the concept of usability. For smaller libraries in particular, such a project can be a challenge. The Web site is often maintained by one or two people, and finding the time and resources to conduct a usability study is difficult in that situation. Additional demands of a site redesign, from restructuring page layouts to adding visual appeal, only add to the burden. However, our team of four librarians was able to do it. We focused on vocabulary and organizational structure using a card-sort analysis. This analysis taught us how our users approach the information on our site. Task-based testing confirmed what the card-sort analysis had taught us and smoothed out design problems. Incorporating user feedback at nearly every stage of the process allowed us to create a site that more closely mirrors how our users look for information on our site. This study details how using testing and analyzing results throughout the redesign process created a better, more user-friendly Web site.  相似文献   

15.
《The Reference Librarian》2013,54(74):165-175
Summary

Government information is abundant on the World Wide Web, but finding that information is often difficult. The usual routine of utilizing search engines or directories does not work well, unless an individual is interested in a specific government agency. Instead, the savvy librarian will be well advised to check the prominent journals and newspapers for announcements of new sites and utilize the homepage of the Library of Congress. With some education and experience, a user can quickly find information using the Library of Congress' homepage, the Librarian's Index to the Internet, and Beaucoup.  相似文献   

16.
在对美国国会图书馆、大英图书馆、澳大利亚国家图书馆网站的调查基础上,分析了其网站使用Web2.0技术的情况,比较分析了中国国家图书馆网站应用Web2.0工具的情况,结果显示:美英澳国家图书馆普遍重视Web2.0技术的应用,及时采用新技术,应用效果显著。对改进国内图书馆2.0的服务提出了意见和建议。  相似文献   

17.
This study examines several key design elements of 37 academic library Web sites (members of the Association of Southeastern Research Libraries) and how they have changed between 2012 and 2015. While several studies have reviewed library Web sites looking for common design elements and content, the present work may be the first to look at the design elements of a large group of library Web sites over time. This study has two main goals: to present an objective analysis of the navigation and search interface designs at research university library Web sites, and to assess the usage of Web-scale discovery systems and content management systems in libraries. Other areas explored include when sites were most recently redesigned and whether sites have adopted a mobile-friendly, responsive design. Notable findings include a very high usage of Web-scale discovery systems, an increasing adoption of open source content management systems, and increasing implementation of responsive design. Also noted was a strong and growing standardization in navigation design. This study concludes with a review of the trends and discussion of current design patterns in academic library Web sites.  相似文献   

18.
Libraries, along with other information service institutions, have entered a digital era in which resources are presented electronically through various digital platforms. The library Web site functions as the main source of information to patrons as well as a community outreach tool. Many library services now either succeed or fail based on how well users interact with the institution's Web site. In order to evaluate the effectiveness of library services, it thus becomes important for libraries to measure the performance of library Web sites. Web analytics is the ideal tool to answer questions regarding the evaluation of Web site performance. However, Web analytics can be hard to understand for those who do not have the time to familiarize themselves with all the terms and data. Writing a thorough Web analytics report can help make Web analytics easier to digest for administrators or Web site stakeholders.

This tutorial provides step-by-step instructions on how to craft a Web analytics report. It provides suggestions on visualizing statistics, interpreting data, and customizing the report based on a real experience. The tutorial is facilitated with customized figures, charts, and tables from a real Web analytics report on the Texas Tech University Libraries Web site and concludes with recommendations on presenting the report to the administration and stakeholders.  相似文献   

19.
《The Reference Librarian》2013,54(74):177-186
Summary

Librarians and patrons searching for reliable health information are fortunate in that this subject area is one for which many reliable, in-depth sites exist. Government, education, and organization sites are, in particular, good sources of information and provide links to other Web pages. It is important, however, for both librarians and their clients to know how to access this information and, especially, how to evaluate the worthiness and usefulness of the information contained therein.  相似文献   

20.
ABSTRACT

Oakland University's Kresge Library first launched its Web site in 1996. The initial design and subsequent contributions were originally managed by a single Webmaster. In 2002, the library restructured its Web content creation and management to a distributed, collaborative method with the goal of increasing the amount, accuracy, and timeliness of the information available on the library Web site. The new model was successful, resulting in a significant increase in both the amount and timeliness of the information presented on the library Web site. This article details the fundamental structural changes to how the Web site was managed and the rationale behind it.  相似文献   

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