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1.
Abstract

Orienting patrons to library spaces, collections, and services is an important, but time-intensive, challenge for many librarians. Library tours are one strategy commonly employed to familiarize patrons with library spaces and services. Augmented reality provides a new opportunity for librarians to develop engaging and interactive unmediated tours. Augmented reality tours provide participants with an opportunity to explore library spaces and service points while affording librarians the chance to share valuable information about those spaces and services. This article details how one library constructed an augmented reality tour and shares assessment-based insights into participant responses to the augmented reality format.  相似文献   

2.
《The Reference Librarian》2013,54(91-92):103-116
Summary

Plagiarism by students in academic institutions is an old but continuing problem facing teachers and librarians. Although studies disagree on the Internet's effect on student plagiarism, the easy availability of electronic information creates a challenge for librarians, who must be ready not only to detect and deter plagiarism, but also to educate their patrons about it. The purpose of this contribution is to summarize briefly the nature, extent, and causes of plagiarism in its academic aspect, especially as it has been influenced by electronic information sources, and to review measures of its detection and deterrence.  相似文献   

3.
《图书馆管理杂志》2012,52(8):716-730
ABSTRACT

Medical libraries continue to face the challenge of demonstrating relevance and value in hard economic times. Job titles such as “embedded librarians,” “clinical medical librarian,” and “informationist” have become more common as medical libraries strive to meet patrons at the point of need within a natural workflow. This article provides an overview of such positions, including necessary skills and expertise, added value, administrative challenges, and a discussion of evaluation.  相似文献   

4.
《The Reference Librarian》2013,54(74):91-101
Summary

Among the many ways the World Wide Web has changed libraries are the additional tools gained by librarians and library users for answering reference questions. In addition to the growing number of licensed resources providing the full text of articles from newspapers, magazines, academic journals, and reference works are the millions of free Web sites offering an incredible variety of information about everything. Locating the most useful of these sites and organizing them into categories on library Web sites can be enormously beneficial both to patrons and libraries. After deciding to make their sites reference portals, librarians must make a number of important decisions.  相似文献   

5.
《The Reference Librarian》2013,54(74):177-186
Summary

Librarians and patrons searching for reliable health information are fortunate in that this subject area is one for which many reliable, in-depth sites exist. Government, education, and organization sites are, in particular, good sources of information and provide links to other Web pages. It is important, however, for both librarians and their clients to know how to access this information and, especially, how to evaluate the worthiness and usefulness of the information contained therein.  相似文献   

6.
《Public Library Quarterly》2013,32(3-4):21-27
Abstract

Public libraries are often the first access point for additional information resources on health and medical topics. We, as librarians, must be aware of our role in the information seeking process, and communicate with the patron effectively in order to direct them to appropriate resources. Particular attention must be given in the reference interview, including adequate follow-up support and consideration for protecting confidentiality. This paper discusses elements of the reference interview and describes measures that can be taken to avoid personal liability while directing patrons to health information resources.  相似文献   

7.
Abstract

The climate of change in music reference represents a challenge to librarians. The three issues in the library literature that probably have the greatest impact on music reference service and are the subject of this paper are changes in users, sources, and modes of access to sources. These three issues are certainly related, as users need to use sources, and they need to know how to access them in order to use them. Reference librarians are called upon to mediate this process. Music library collections have their own peculiarities, however. Because they contain a wider variety of materials than many other kinds of library collections, reference librarians for music collections must be aware of the format, content, and intended uses of these materials, as well as the research patterns of their patrons. In the recent past, as cultural norms have changed with the paradigm of Western culture, users have wanted to use music libraries in new ways, and librarians are challenged to accommodate them. The musical genres used and requested by today's library patrons are different than they once were, both for listening and for academic study. Musical reference sources are being issued in electronic formats, and this represents a challenge for some users. The expanded use of interlibrary loan and electronic access to materials represents new opportunities and challenges. Music librarians are being called upon to provide services to patrons they may never see.  相似文献   

8.
《The Reference Librarian》2013,54(79-80):201-213
Summary

Increased student use of the Internet and declining reference desk statistics are factors encouraging academic reference librarians to look for new ways to reach patrons. Web-based customer contact center software gives librarians the tools to provide interactive, 24/7 reference service to Internet users. This article describes how the library at California State Polytechnic University, Pomona developed its live/web reference service. We discuss the factors that encouraged us to launch the service, the challenges that we encountered along the way, and examples of our experiences to date.  相似文献   

9.
《The Reference Librarian》2013,54(91-92):263-277
Summary

With so many Internet sites devoted to education for educators, administrators, and librarians, it can be a daunting experience trying to find needed resources. There are special sites devoted to teachers, children, and parents. The government provides free access to database searching, statistics, and full-text publications. State and local levels of government also host valuable data and reports. More and more journals are appearing online in full-text format escalating user expectation to assume all journals will be available via the Internet. Tapping into higher education and academic library sites connects to content rich links. While this is not an exhaustive listing of educational Web sites, it leads to a myriad of valuable resources.  相似文献   

10.
《The Reference Librarian》2013,54(75-76):181-196
Summary

Although librarians occasionally encounter difficult patrons in the course of their work, psychologists work with difficult clients much more frequently. This raises an interesting question-how is it that psychologists are able to manage these trying individuals, and in some instances even help them improve? This study attempts to answer that question by investigating how psychotherapists define, cope with, and treat difficult patients. It explains the psychology of difficult clients, techniques psychologists useinworking with them, and how these might be utilized by librarians. The importance of seeing difficult clients as a means of personal growth is also emphasized.  相似文献   

11.
ABSTRACT

In this article Jenkins and Beall, librarians at Auburn University, have identified free Web sites for providing answers to business reference questions most frequently asked in academic libraries. The authors determined these questions by polling other business librarians, researching the topic on the Internet and in business literature, and drawing upon their business reference backgrounds. Web sites were selected by searching the Internet extensively, querying other business librarians and business faculty, combing numerous business academic library Web pages, and experience by the authors in answering business reference questions via the Web. The researchers sought answers and noted productive sites for each question. Jenkins and Beall expect this article will help other librarians determine the most useful Internet sites for answering business reference questions. They also hope this research will provide guidelines for librarians in developing solid lists of essential Web sites for business researchers.  相似文献   

12.
ABSTRACT

In 1998, a group of adult library patrons and individuals in Loudoun County, Virginia, brought a suit against library trustees, board members, and the director of the county’s public library, claiming that the library’s use of Internet blocking software was an infringement on their First Amendment rights, leading to the federal court case Mainstream Loudoun v. Board of Trustees of the Loudoun County Library (1998). Using an in-depth case study approach and going beyond a review of the court documents, the author uses a series of qualitative interviews with individuals connected to the court case to gather more in-depth information regarding events surrounding this case of censorship in public libraries and investigate the phenomenon of librarians acting as censors themselves.  相似文献   

13.
Abstract

Many web sites on the Internet are useful in helping answer reference questions in geography and international studies. This paper describes web sites which provide maps, gazetteers and country information. Also included are web guides which collect and organize numerous links to geographical and international sites.  相似文献   

14.
《图书馆管理杂志》2013,53(3-4):351-378
Summary

The objective of this article is to examine some of the valuable philosophical resources available on the Internet, especially for librarians who need to determine what resources to provide to faculty, students, and staff. Some main uses of the Internet for philosophical research are: accessing texts, using search strategies to examine the texts, reading and writing electronic journal articles, accessing information from encyclopedias and dictionaries, browsing through paths of interlinked Web sites, searching the Internet for sources, and participating in online discussion forums. This article examines the Internet as a source of primary and secondary texts, journal literature, research databases, reference works, specialized limited area search engines, organizational information, and discussion lists. The article ends with a philosophical reflection on the transformative effect of information technology on the growth of knowledge.  相似文献   

15.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

16.
Abstract

As the wealth of business information on the Internet increases, the development of online tools to assist patrons in effectively utilizing the information will become critical. Because the Internet provides information and delivers it, it offers significant opportunities for teaching interactive research strategies at anytime, day or night, and from anywhere patrons have an Internet connection. This paper discusses the design of a step-by-step, interactive tutorial on researching companies online (http://home.sprintmail.com/～debflanagan/index.html) and provides tips and techniques for developing similar tutorials for the Web.  相似文献   

17.
Abstract

Prototyping is an incremental process that facilitates those looking to make changes in products, services, or resources. Originating in industrial fabrication process, prototyping can be adapted by librarians to examine changes made to library services, amenities, and resources. They offer a cost-effective way of trying something new and needed, to ensure that patron needs are met. This article modifies prototyping into a five-step process and reviews five examples where the Lee Library used prototyping to inform library decisions to inform the development of library services, amenities, processes, and resources to better serve its patrons.  相似文献   

18.
《The Reference Librarian》2013,54(83-84):119-130
SUMMARY

Cooperative reference is a valuable approach to serving patrons as well as a means of expanding one's professional knowledge. Members of the reference unit actively participate in cooperative reference for answering patrons' tougher queries, bibliographic instruction, and reference collection development. The cooperative efforts of our unit have expanded our ability to find better information faster. Cooperative reference extends to all librarians within the University Library as each librarian serves in a rotation to staff the reference desk on nights and weekends. Some of the benefits of practicing cooperative reference are the following: providing a balanced and sometimes more complete answer to a reference question; increasing the knowledge of the reference staff by sharing experiences; and increasing morale and support for the reference staff. All of this is accomplished by doing what librarians do best: sharing. Successful cooperative reference relies upon good communication within the department, respect for colleagues, flexibility, and commitment to serving our patrons.  相似文献   

19.
Summary

As law schools build interactive web sites for teaching and administrative functions, law libraries must continue to develop useful and resource-rich web sites of electronic materials for their patrons. This article examines issues and practical considerations for implementing Internet and CD-ROM resources in a library and provides a basic review of the media available. Suggestions for building an Internet or Intranet site are included as is an explanation of how to use database-driven tools to create an integrated environment.  相似文献   

20.
Abstract

This paper attempts to illustrate the challenges that a reference law librarian might face when facing the information needs of Constitutionalist patrons.Constitutionalist patrons here are defined as members of a diverse community of groups that challenge the validity of the mainstream legal system in a variety of ways.The paper provides background on the different types of patrons who fit the generic category of Constitutionalist, explains the theories that these patrons use to view the legal system, and discusses sources and materials that are of interest to them.The intention of the paper is to provide the reference librarian with the necessary background information to understand the perspective from which the patrons approach the law library.  相似文献   

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