共查询到20条相似文献，搜索用时 31 毫秒
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Deepa P. K. 《International Information and Library Review》2020,52(2):117-129
AbstractPurpose: This study was conducted to investigate the use of web-based information services in university libraries in Kerala, India.Design/methodology/approach: A survey method was used for the collection of data. The questionnaire method was used to collect data for the study. The study was conducted among the research scholars of four selected universities in Kerala, India.Findings: This study has analyzed the services and resources in the libraries which are provided through the medium of the internet and also the usage patterns of web information services by the scholars of the selected universities. The analysis reveals that most of the university libraries have implemented web-based information services. However, the extent of usage is not to the expected level and this is due to the lack of sufficient awareness about the usage methods of web resources and services. With the help of proper user education and training programs, the present situation can be ameliorated. The findings of this study can be helpful to the authorities to improve the services in the libraries.Originality/value: Proper use of library resources is essential for scholars to bring forth productive research outputs. This study provides recommendations for enhancing web-based services in university libraries in Kerala to provide better services to the users. 相似文献
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ABSTRACTPurpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.Type of the study: Scientific-Research 相似文献
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Yue Ming 《Public Services Quarterly》2020,16(1):59-64
AbstractWith the development of digital technologies, academic libraries tend to prove a broad scale of digital services for faculty members and students. This column describes challenges for some common digital services in academic libraries and suggests potential collaborating strategies that might enhance the promotion of such services. 相似文献
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《Public Library Quarterly》2013,32(3-4):59-73
ABSTRACT This article investigates requirements and responsibilities for public library youth services librarians. Position advertisements were published in American Libraries in five-year increments, from 1971 to 2001. Youth services librarian positions were analyzed as to changes in position titles, education requirements, job responsibilities, and personality characteristics. Findings suggest that the number of advertised youth services positions is increasing, and job titles are changing from the specific “children's services” to the more generalized “youth services.” Advertised responsibilities of the youth services librarian have consistently emphasized collection management and administrative duties, and many advertisements place a heavy emphasis on personality traits. 相似文献
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《Journal Of Access Services》2013,10(4):13-27
ABSTRACT Academic libraries are at a crossroads, facing increasing competition from other student services within their institutions and from commercial entities that duplicate their services. Examining some broader trends in education leads to suggestions as to how libraries might re-examine legacy services and assumptions and consider new directions. Specifically, the contributions that might be made by areas traditionally considered part of access services are considered. An annotated bibliography is included. 相似文献
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《Journal Of Access Services》2013,10(3):21-42
ABSTRACT Are librarians doing all they can to ensure that customer services are delivered with the customer in mind? Librarians are great at helping, but we sometimes need help with identifying customers, defining their needs, developing services, and reviewing the processes behind the services. Fourth Generation Management provides new insight for librarians as we compete with customers, our patrons, to offer new services at an ever-increasing rate. Libraries need to improve customer services in order to remain a vital part of their community. 相似文献
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《Journal Of Access Services》2013,10(2):15-27
ABSTRACT As early as 1977, academic libraries began posting position announcements for access services librarians. During the twenty-seven year period from 1977 to 2004, a total of 217 advertisements that included the phrase “access services” appeared in College & Research Libraries News. Using content analysis, these advertisements are examined to identify both general and unique characteristics in access services positions, while also looking for changes over time as well as possible future trends. 相似文献
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《The Reference Librarian》2013,54(85):1-17
SUMMARY Telephone reference services have been present in libraries for over seventy-five years. Chat reference services are a very recent addition to library services. Telephone and chat reference share some characteristics and the future of chat reference may be seen through an examination of the history of telephone reference. This article will examine issues of policy, staffing, and technology for telephone and chat reference. 相似文献
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Abstract Texas A&M University Libraries has been testing virtual reference services since February 2004, but during the fall semester 2005, the Libraries began implementing and actively promoting the services to various target groups. Distance education students were identified as a primary target group for virtual reference services, and as of the fall semester 2005, approximately 1,600 students were enrolled in 190 distance education classes. This paper presents the Libraries plan for promoting virtual reference services to distance education students and faculty and for evaluating the plan. 相似文献
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《The Reference Librarian》2013,54(74):55-73
Summary This article begins by summarizing national findings of e-mail reference services in academic and public libraries. It next describes types of e-mail reference services as well as commonalities, differences, appearance of the question form, audience, and turnaround time for selected Colorado libraries. The article then focuses on giving a detailed overview and analysis of two years of Colorado State University's e-mail reference experiences. The number, type of question, who/where the questions come from, and to whom the questions are sent are examined. The unexpected uses of the service are identified. Lastly, broader issues to do with e-mail reference services are discussed. This article is based on a presentation given at the Internet Librarian2000 conference. 相似文献
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《Legal Reference Services Quarterly》2013,32(1-2):187-207
SUMMARY Law faculty in the 21st century present new challenges for law librarians. Traditional services such as document delivery and interlibrary loan are improved. New services are developed to meet the needs of law faculty researching in disciplines other than law and facing a changing environment of publication of legal scholarship. Faculty services in 2000 and 2006 are compared and trends for the future analyzed. 相似文献