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1.
Emily K. Chan 《图书馆管理杂志》2013,53(1):23-32
ABSTRACT Much has been written about the competencies that reference providers must exhibit to be successful at their positions given today's technology-rich, information environment. Many have proclaimed new mandatory technological and attitudinal qualities for librarians, while others have interviewed future, practicing, and hiring librarians for their perspectives on this topic. This study adds to the existing literature by examining a dataset of 9,683 recorded reference transactions collected during the fall 2012 semester in an urban, academic/public library. This dataset provides a very current look at the requisite knowledge, skills, and abilities that reference providers need to be successful at this library. 相似文献
2.
《Library & information science research》2006,28(3):350-373
The questions of whether chat reference service is beneficial enough to users to justify the costs of offering it, and how valuable it is to users in fulfilling their information needs, have been primary concerns for librarians providing the service, for library administrators managing the service, and for funding agencies paying for it. The present study combines a traditional evaluation of the user's satisfaction with the reference encounter, with details of the user's information use and the user's motivation for using the chat reference service. This evaluation study assesses the effectiveness of chat reference service in meeting users' information needs. 相似文献
3.
《Library & information science research》2003,25(2):127-142
This study explores the relationship between undergraduates' epistemological beliefs and their information-seeking behavior. Kuhlthau's (1993) information search process (ISP) model and four models of epistemological development from educational psychology formed the theoretical foundation of this investigation. Twenty undergraduates attending an Ivy League university were interviewed about their search process as they completed a major research paper during their senior year. Epistemological beliefs affected topic, the use of mediators, search techniques, the evaluation of information, and the ability to recognize authority. Epistemological beliefs also affected several stages of the ISP model: topic selection, prefocus formulation, focus formulation, and collection. These findings provide a rich theoretical foundation for future information-seeking behavior research and will assist academic reference librarians by providing insights into the impact of undergraduates' epistemological beliefs on their information-seeking behavior. 相似文献
4.
《The Reference Librarian》2013,54(22):81-91
Twenty-four public and academic reference librarians were surveyed for the purpose of obtaining information about the services if any, that they currently provide for information brokers, the appropriateness of providing reference services for those who market the information obtained, and whether or not reference departments of public and academic libraries should provide competing fee based reference services. Few public or academic librarians objected to providing reference services for information brokers. Academic reference librarians expressed the view that service should not interfere with services for their primary clientele. Public reference librarians generally held the opinion that their services should be available to all and had already been provided for with public funds. Both public and academic reference librarians expressed concern about qualifications of some commercial suppliers of information as this effected their relationship with them. Public reference librarians were of the opinion that information brokers did not compete with the library and the library should be hesitant about providing fee based reference services. Academic reference librarians were divided in their opinoins about the latter. 相似文献
5.
Jean P. Shipman Sabrina Kurtz-Rossi Carla J. Funk 《Journal of the Medical Library Association》2009,97(4):293-301
Objectives:
This research studied hospital administrators'' and hospital-based health care providers'' (collectively, the target group) perceived value of consumer health information resources and of librarians'' roles in promoting health information literacy in their institutions.Methods:
A web-based needs survey was developed and administered to hospital administrators and health care providers. Multiple health information literacy curricula were developed. One was pilot-tested by nine hospital libraries in the United States and Canada. Quantitative and qualitative methods were used to evaluate the curriculum and its impact on the target group.Results:
A majority of survey respondents believed that providing consumer health information resources was critically important to fulfilling their institutions'' missions and that their hospitals could improve health information literacy by increasing awareness of its impact on patient care and by training staff to become more knowledgeable about health literacy barriers. The study showed that a librarian-taught health information literacy curriculum did raise awareness about the issue among the target group and increased both the use of National Library of Medicine consumer health resources and referrals to librarians for health information literacy support.Conclusions:
It is hoped that many hospital administrators and health care providers will take the health information literacy curricula and recognize that librarians can educate about the topic and that providers will use related consumer health services and resources.Highlights
- Health care providers responded positively to a health information literacy curriculum offered by librarians and to related resources and services, namely MedlinePlus and the information referral system known as Information Rx.
- Participation in a curriculum increased health care providers'' knowledge of health information literacy, awareness of available consumer health information, and referral of patients to the library for additional assistance.
- Librarian involvement in health information literacy increased the profession''s visibility and perceived value.
Implications
- Consumer health information services and resources offered by librarians can improve the health information literacy skills of health care providers and their patients.
- Training by librarians can increase knowledge of the importance of health information literacy and usage of MedlinePlus and Information Rxs.
- Hospital-based administrators and health care providers can be champions in support of health information literacy and consumer health information services offered by libraries.
6.
《Research Strategies》2004,20(1-2):89-98
Assessing students' information literacy skills can be difficult depending on the involvement of the librarian in a course. To overcome this, librarians created an assignment called the Paper Trail, where students wrote a short essay about their research process and reflected on what they would do differently. Through reviewing and grading these papers, librarians determined whether students understood the difference between the library catalog and article databases, evaluated the students' search terms to see if they used effective topic keywords and Boolean operators, and learned more on how the students reflected on their research process. 相似文献
7.
《The Reference Librarian》2013,54(21):95-108
Information and referral (I & R), since its introduction as a concept of library service in the late 1960s, has received wthied eim apttoerntatinocne Ionf tIh e& pRu balisc a l ivbiraab ? e' sceotnticnegp.t Soifm aiclaard ermeciocg rneifteiorenn coef service has not occurred. Reasons for this may be linked to an attitude that "the public library serves and the academic library instructs." As the complexity of new information technologies engulfs the academic library, primary reliance on an instructional attitudc toward reference service is no longer adequate. The experience of I & R in the public library offers a more appropriate reference service model based on the direct provision of information that is often "value-added" to meet specific information needs of the user. Such lessons from the successful practice of I & R in the public library can provide a framework for academic library reference services as librarians reevaluate themselves in a changing academic library context. 相似文献
8.
《The Reference Librarian》2013,54(30):105-118
Rapidly developing technology has changed the environment in libraries so that some degree of computer search ability is required now in order to give standard, non-obsolete reference service. New library school graduates regularly receive a basic understanding of DIALOG, BRS and other database utilities, but some feel more inclined toward working with computers than others. At the same time, seasoned librarians are faced with new learning requirements for computer searching. How do librarians in the "transition generation" handle the change required by professional technological development? A wide range of responses - from enthusiastic to reluctant - requires flexibility and variety in training and continuing education methods. This paper will address the human factor in some issues of broad technological change. The authors will offer some observations about how we as a profession are adapting to the new environment of computer-enhanced information. A case study of one library's experience with training and continuing education for online searching will illustrate a response to this changing library environment. 相似文献
9.
10.
Mark E. Funk 《Journal of the Medical Library Association》2013,101(1):12-20
Purpose:
This lecture explores changes in the medical library profession over the last fifty years, as revealed by individual word usage in a body of literature.Methods:
I downloaded articles published in the Bulletin of the Medical Library Association and Journal of the Medical Library Association between 1961 and 2000 to create an electronic corpus and tracked annual frequency of individual word usage. I used frequency sparklines of words, matching one of four archetypal shapes (level, rise, fall, and rise-and-fall) to identify significant words.Results:
Most significant words fell into the categories of environment, management, technology, and research. Based on word usage changes, the following trends are revealed: Compared to 1961, today''s medical librarians are more concerned with digital information, not physical packages. We prefer information to be evidence-based. We focus more on health than medicine. We are reaching out to new constituents, sometimes leaving our building to do so. Teaching has become important for us. We run our libraries more like businesses, using constantly changing technology. We are publishing more research articles.Conclusions:
Although these words were chosen by individual authors to tell their particular stories, in the aggregate, our words reveal our story of change in our profession.The Janet Doe Lecture on the history or philosophy of medical librarianship: I will warn you right now that you will get very little philosophy out of me today, for two reasons. First, my predecessor T. Scott Plutchak, AHIP, was a philosophy major, and I knew that a zoology major like myself could not compete with that. Second, “philosophy” in many Janet Doe lectures is actually a strong personal viewpoint of medical librarianship—what it is or what it should be. I do collection development, where things change so much and so rapidly that I have not had time to develop a strong viewpoint like many of my Doe predecessors. Like most of my collection development colleagues, I''m just trying to survive day to day. That tends to create a very pragmatic attitude. If I believe in anything strongly, it is that I believe I''ll have another cookie.Without philosophy, I am left with history. And here I will echo the complaint of many Doe lecturers by stating that I have a severe lack of historical research skills. I became painfully aware of this lack as I read previous Doe Lectures, such as David Kronick''s 1980 lecture 1. Kronick was a true scholar, with a doctorate in librarianship. We honor him to this day with the Medical Library Association''s (MLA''s) David A. Kronick Traveling Fellowship. In his Doe Lecture, Kronick quoted H. Curtis Wright''s “The Oral Antecedents of Greek Librarianship,” Francis Bacon, and the fifteenth-century Abbot Johannes Trimethius. In contrast, later in this speech, I will quote the Talking Heads.While I am totally unqualified for traditional historical research, that still leaves informal, or personal, history. Although I am old enough to be in my anecdotage, I just do not have many interesting stories to tell. And as Thomas Basler, FMLA, told us in his 2008 Doe Lecture, there are no more giants. While I met some of those giants, I did not know them, and I certainly do not have any stories to tell about them. I suppose I could tell stories about some of the taller than average individuals I have met in my career, but that does not sound very exciting. 相似文献11.
《The Reference Librarian》2013,54(38):221-228
In this age of CD-ROMs and other electronic technology, librarians must take their responsibility to educate patrons on the use of these popular new sources very seriously. The apparent ease of using CD-ROMs can seriously mislead students about the appropriateness of their search results. Through the reference interview and bibliographic instruction, librarians have the opportunity to familiarize students with the vast power of CD-ROMs, to teach them to harness that power, and to provide them with the critical skills necessary to question whether a particular CD-ROM database is the appropriate place to find information on a certain topic. Specific methods for doing this are included. 相似文献
12.
《The Reference Librarian》2013,54(87-88):163-178
SUMMARY This paper will briefly review the canon debate in African literature, situating it within a wider context of debates on other non-Western, non-central or emerging disciplines. It will then examine ways in which reference services can respond to the challenge of canon expansion, and how librarians can impact the study of African women writers in universities and colleges. I will approach these topics from two perspectives. The first involves reference librarians in their traditional role as information mediators. Using the works of female writers as examples in instruction sessions and reference guides are ways in which traditional methods can be given a new twist. In so doing, reference librarians will be combining intercultural literacy with information literacy. A bibliography of selected works will also be given that will help general reference librarians strengthen their collections and educate themselves on the subject. The second will be on ways in which librarians can add a layer to traditional mediating by becoming academic activists. In other words, instead of passively waiting for courses to be created and then supporting them, librarians can market to faculty ideas for possible uses of the Africana collection and thus provide impetus for new course development. Suggested initiatives include developing theme-related guides or readers' advisory based on African women's texts, and distributing them to other Area Studies faculty–an obvious way to encourage comparative, interdisciplinary research and teaching. Librarians can also hold workshops to demonstrate how works such as Aidoo's Changes or Dangaremgba's Nervous Conditions that examine the many faces of modern Africa can be discussed in social history, politics or education courses; or Alifa Rifaat's works dealing with women in Islamic communities in a religion or comparative law course. Additionally, libraries need to go beyond in-house, library-only lectures to organizing, for example, campus-wide author lecture series. To effectively implement these initiatives, reference librarians should collaborate more closely with Africana and Area Studies bibliographers. As librarians in the 21st century, we should be more proactive in our academic communities. We can generate impetus for breaking the literary canon and broadening literary research, foster greater understanding of African culture, while still playing our time-honored roles of guide, mediator, culture-keeper, and agents of change. 相似文献
13.
《The Reference Librarian》2013,54(40):43-51
Academic reference and instruction librarians are commited to providing excellent and appropriate service to their library users. However, the increasing diversity of users in today's academic libraries, coupled with the overwhelming amount of information available in a variety of formats, often form barriers which prevent users from feeling sufficiently comfortable in approaching the reference desk to ask for assistance. Guidelines are suggested for use by academic librarians in evaluating facilities, services and staff in their libraries to assess their effectiveness in welcoming users and validating their information needs. 相似文献
14.
Christine Tobias 《Journal of Library & Information Services in Distance Learning》2017,11(1-2):175-182
ABSTRACTThe Michigan State University (MSU) Libraries' Website has a case of TMI: too much information organized by librarians for librarians. Finding relevant information about various library services, including the 24/7 Distance Learning Support Line, and access points to scholarly resources is often cumbersome, and given the limited time and staffing available in Web Services, it was impractical to embark on a comprehensive Website redesign. Instead, the implementation of two systems, LibAnswers and the A–Z Database List in LibGuides v2 CMS, served as a means for addressing the TMI issue and improving the usability of the MSU Libraries' Website. This case study will map the MSU Libraries' experience of implementing the LibAnswers and the A–Z Database List from early vision to launching the end product, as a means for resolving the “too much information” issue and improving the usability of the library's Website. 相似文献
15.
《The Reference Librarian》2013,54(43):173-182
In today's rapidly changing world, it is imperative that reference librarians remain current in their knowledge of the evolving information industry and the strategies with which needed information can be identified and accessed. In order to maintain professional competence and currency, librarians need to engage in frequent, appropriate continuing professional education. In some states, certification and censure are either in place or under discussion in an attempt to mandate participation in continuing education. It is important to recognized that the profession has entered into a new paradigm and, as the twenty-first century approaches, the knowledge, skills and attitudes necessary to remain a significant "player" in the information industry will require continual updating. 相似文献
16.
17.
《The Reference Librarian》2013,54(73):281-292
Abstract Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians. This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals. 相似文献
18.
《The Reference Librarian》2013,54(83-84):145-155
SUMMARY The science and technology subject group within the reference department of the University of Tennessee Libraries brings together librarians from reference and other departments who have collection development and subject liaison duties. The authors describe the group's composition and explain how the sci/tech librarians work cooperatively toward goals set by both the Libraries' Reference & Instructional Services and Collection Development & Management departments. The sci/tech group's primary cooperative functions are to facilitate librarians' mutual assistance in organizing projects, share insights for reference and collection development/management activities, plan instruction efforts, discuss web site development, promote mastery of resources and tools, and address other concerns. The subject group enables librarians to clarify plans and procedures and to come to grips with complicated budget matters. A fundamental benefit of group discussions is that they provide an opportunity to explore viewpoints from librarians outside the reference team, leading to more well-rounded decisions. Together with the other subject groups, the sci/tech librarians and their coordinator identify major needs for information and work to provide solutions that improve library services to the academic community. 相似文献
19.
Grace L. Veach 《College & Undergraduate Libraries》2013,20(1):58-70
Faculty at Southeastern University were required to take an information literacy course designed by the librarians. The author then interviewed faculty regarding their attitudes toward the course and information literacy. Librarians were especially interested in whether taking this course would change the faculty's approach to teaching information literacy in the classroom. Librarians evaluated the course and recommended future changes based on the results of these interviews. 相似文献
20.
《The Reference Librarian》2013,54(32):105-124
Federal government documents collections are a rich source of information about grant writing. This article describes the establishment and ultimate demise of the college's grants office and subsequent efforts to serve the grant writing information needs of faculty and reference librarians. The bibliography lists federal documents by broad subjects and, under each, by government agency. 相似文献