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1.
ABSTRACT

This article describes the card-sorting techniques used by several academic libraries, reports and discusses the results of card-sorting usability tests of the Western Michigan University Libraries’ Web site, and reveals how the WMU libraries incorporated the findings into a new Web site redesign, setting the design direction early on. The article briefly describes open and closed card-sorting techniques and quantitative and qualitative methods of analyzing data commonly used in computer and library science fields. Findings from this study allowed the library design team to vastly improve its initial redesign decisions for a new Web site tabbed navigation system. Card sorting not only helped the design team validate its redesign decisions, but it also opened the WMU libraries to outside innovation, inviting Web site visitors to redesign the Web site free from the libraries’ influence. The simple and inexpensive techniques used here may be useful to any Web librarian or design team embarking upon redesign and usability testing of their own sites and interested in building a more compelling, insightful Web site.  相似文献   

2.
ABSTRACT

This article examined the search functions for all individual EAD Web sites listed on the Library of Congress Web site in 2003. In particular, the type of search engine, search modes, options for searching, search results display, search feedback, and other features of the search systems were studied. The data analysis suggests that there have been some improvements for EAD finding aids within Web sites, but also that problems persist. In addition, the functionality of search systems on Web sites varied considerably and the advantages of EAD finding aids for hierarchical searching have not been fully realized. The article also offers observations about cooperative EAD projects, the issue of search queries, and the relationship between Google and EAD Web sites.  相似文献   

3.
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4.
ABSTRACT

Today's learners operate in digital environments which can be largely navigated with no human intervention. At the same time, libraries spend millions and millions of dollars to provide access to content which our users may never know is available to them. Through the Open SESMO (Search Engine & Social Media Optimization) database project, Montana State University (MSU) Library applied search engine optimization and structured data with the Schema.org vocabulary, linked data models and practices, and social media optimization techniques to all the library's subscribed databases. Our research shows that Open SESMO creates significant return-on-investment with substantial increased traffic to our paid resources by our users as evidenced through analytics and metrics. In the core research of the article, we take a quantitative look at the pre/post results to assess the Open SESMO method and its impact on organic search referrals and use of the collection analyzing data from three distinct fall semesters. Returns include demonstrated library value through database recommendations, connecting researchers to subject librarians, and increased visitation to our library's paid databases with growth in organic search referrals, impressions, and click-through rates. This project offers a standard and innovative practice for other libraries to employ in surfacing their paid databases to users through the open web by applying structured and linked data methods.  相似文献   

5.
ABSTRACT

The new, social Web is fun and easy to use. The same cannot usually be said of library Web sites and digital resources. Libraries would benefit from incorporating aspects of the Read/Write Web into their services. This article examines how libraries currently erect barriers to service and provides an example of how these barriers could be eliminated by the creation of a social library research environment.  相似文献   

6.
《图书馆管理杂志》2013,53(2-3):87-95
Abstract

This article considers the use of filtering software (“censor-ware”) and the World Wide Web. It argues that the United States government, religious groups, and corporations should not deter freedom of speech and access to information in libraries. The article describes how governments and religious groups try to prevent Web sites from reaching Internet users, and explains how corporations sell and use filters for their own benefit. It also introduces organizations that rate Web sites as an alternative to electric filters, and presents people and groups that oppose filtering. In conclusion, it supports the idea that librarians and information professionals can educate Internet users without the interference of external entities and censorship.  相似文献   

7.
ABSTRACT

Almost three years after Google Scholar's inception, only a third of Ohio Library and Information Network (OhioLINK) member libraries link to it from their Web sites. This article reports the results of a July 2007 survey of OhioLINK academic librarians, conducted to find out about their attitudes and current practices regarding promotion of Google Scholar. It compares the findings about placement of Google Scholar on Web sites and inclusion in library instruction with previous research, and includes recommendations for libraries about Google Scholar.  相似文献   

8.
ABSTRACT

This article analyzes 37 Orbis Cascade Alliance members' Web sites to determine ease of use across mobile devices. Based on that analysis and a literature review, guidance is provided on how libraries' mobile Web sites may be improved. Web sites were examined to determine ease of locating frequently accessed resources on mobile devices that were identified in the literature: contact information, hours, databases, library accounts, and search boxes. Scalability of Web sites on mobile devices was also evaluated and was found to be non-existent in nearly a quarter of examined libraries. Areas for consideration and improvement are presented across Orbis Cascade Alliance libraries that can easily be applied globally.  相似文献   

9.
ABSTRACT

Academic libraries customize, support, and provide access to myriad information systems, each with complex graphical user interfaces. The number of possible information entry points on an academic library Web site is both daunting to the end-user and consistently challenging to library Web site designers. Faced with the challenges inherent in designing online search interfaces and the ever-growing amount of resources available online, Virginia Commonwealth University Libraries sought to explore how to build effective search interfaces that, at the same time, support a wide variety of computer users and provide comprehensive access to assorted collections of electronic resources. Over a nine-month period, the libraries designed, implemented, and tracked the usage of two different search interfaces on their home page. Each interface allowed users to choose between four different search targets. In this case study, the authors discuss the complexities of designing search interfaces, outline findings from the nine-month study, evaluate the effectiveness of the two interface designs, and talk about future research in these areas.  相似文献   

10.
SUMMARY

In conclusion, homepage construction based on structured programming concepts makes it simpler to build a functional homepage. It also assists in organization of the homepage and provides for easier maintenance and modification. Figure 3 contains an example of a simple home page which incorporates the principles outlined in this article. As more libraries create their own Web sites, use of structured organization can provide a framework for control over the many variables in this process.  相似文献   

11.
This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use “buttons” to manage Law College faculty members’ and librarians’ online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in finding relevant information about faculty members at an academic institution. Easily identifiable buttons allow visitors to navigate to faculty scholarship in the University of Nebraska-Lincoln Digital Commons, SSRN Web site, or both, in an academic service such as lessons from the Center for Computer-Assisted Legal Instruction and in social software sites like Twitter, Facebook, or LinkedIn. The case study includes (1) how the project was implemented, (2) the feedback and results of a survey, and (3) an analysis of Web site statistics, clicks, and links data gathered via Google Analytics. This project was a partnership between the Law College Communications Department, Law College Administration, and the Law Library, involving law faculty, staff, and librarians. The buttons project was considered a successful venture by participating faculty members; it also provided an opportunity for face-to-face conversation between faculty members and librarians about digital scholarship and social media in the academic environment.  相似文献   

12.
《期刊图书馆员》2013,64(3):183-191
SUMMARY

RSS technology is growing in popularity among libraries as a way to distribute, or syndicate, information about new electronic resources and Web content to users. “Really Simple Syndication” is an effective communication tool for libraries because it supplies the user with to up-to-date links and announcements on the library Web site after only one initial setup function. RSS does not require the user to make frequent visits to the library Web site for updated information; rather, it gathers content from any Web sites designated by the user, and delivers news to the users in an aggregated format. The benefits of RSS are that the software to setup the service is often free for downloading and many users are already familiar with the application. The “orange button” now present on so many commercial Web sites ranging from news sites to blogs is gaining a presence on library Web sites.  相似文献   

13.
Abstract

Two open source extensions to the Firefox browser, LibX and Zotero, can improve the research process for library staff and users. Once configured and installed, LibX provides Firefox users with an additional browser toolbar and right-click functionality that can search a library's catalog, OpenURL resolver or federated search engine, as well as other Web sites. LibX also includes an autolinking feature, which embeds searchable links within other Web sites such as Google, Amazon, or Yahoo. Zotero merges the best features of other citation management programs with those of popular Web 2.0 services. Zotero users can store full citation information and sort, tag, annotate, and search these citations from within the Firefox browser. Zotero can also “scrape” citations from certain Web sites, allowing users to selectively save citations into their research collection. Zotero can generate complete bibliographies in MLA, APA, and Chicago styles. The abilities to remotely store, synchronize, and share Zotero collections are under development with a planned release date in fall 2007.  相似文献   

14.
ABSTRACT

In this article Jenkins and Beall, librarians at Auburn University, have identified free Web sites for providing answers to business reference questions most frequently asked in academic libraries. The authors determined these questions by polling other business librarians, researching the topic on the Internet and in business literature, and drawing upon their business reference backgrounds. Web sites were selected by searching the Internet extensively, querying other business librarians and business faculty, combing numerous business academic library Web pages, and experience by the authors in answering business reference questions via the Web. The researchers sought answers and noted productive sites for each question. Jenkins and Beall expect this article will help other librarians determine the most useful Internet sites for answering business reference questions. They also hope this research will provide guidelines for librarians in developing solid lists of essential Web sites for business researchers.  相似文献   

15.
Abstract

The “Business Research Platforms” chapter describes the Web sites of business libraries at ten top business schools, ranked on research output by faculty. Highlights of each site are included.  相似文献   

16.
ABSTRACT

In a 2007 study, librarians at the University of South Carolina School of Medicine Library examined freely available online tutorials on academic medical library Web sites. The team identified tutorial topics, determined common design features, and assessed elements of active learning in library-created tutorials; the team also generated a list of third-party tutorials to which medical libraries link. This article updates the earlier study, describing changes and trends in tutorial content and design on medical libraries' Web sites; the project team plans to continue to track trends in tutorial development by repeating this study annually.  相似文献   

17.
《The Reference Librarian》2013,54(91-92):117-138
Summary

The structure of ready reference Web sites in American public and academic libraries reflects answers to consistently encountered design questions. A survey of 100 Web sites shows widespread agreement about naming these resources, using subject categories, and relying on free unlicensed Web sources for content. Opinions are divided about the optimum number of listed sources and the best ways to organize hot links. Guides and explanations rarely are provided for users. Librarians have not built these sites around commercial products, although advanced search features could make the purchase of ready reference tools more appealing. Further study of user behavior would help librarians meet the needs of their clientele.  相似文献   

18.
ABSTRACT

Web site usability concerns anyone with a Web site to maintain. Libraries, however, are often the biggest offenders in terms of usability. In our efforts to provide users with everything they need for research, we often overwhelm them with sites that are confusing in structure, difficult to navigate, and weighed down with jargon. Dowling College Library recently completed a redesign of its Web site based upon the concept of usability. For smaller libraries in particular, such a project can be a challenge. The Web site is often maintained by one or two people, and finding the time and resources to conduct a usability study is difficult in that situation. Additional demands of a site redesign, from restructuring page layouts to adding visual appeal, only add to the burden. However, our team of four librarians was able to do it. We focused on vocabulary and organizational structure using a card-sort analysis. This analysis taught us how our users approach the information on our site. Task-based testing confirmed what the card-sort analysis had taught us and smoothed out design problems. Incorporating user feedback at nearly every stage of the process allowed us to create a site that more closely mirrors how our users look for information on our site. This study details how using testing and analyzing results throughout the redesign process created a better, more user-friendly Web site.  相似文献   

19.
ABSTRACT

Although there is a proliferation of information available on the Web, and law professors, students, and other users have a variety of channels to locate information and complete their research activities, the law library catalog still remains an important source for offering users access to information that has been evaluated and cataloged by experts. The usability of the catalog needs to be effectively measured before any necessary improvements can be made. This study was undertaken to investigate the information retrieval patterns of users of the Rutgers Law Library Online Public Access Catalog and to develop the catalog into a more effective search tool for these users. This study used an experimental approach to measure the usability of our catalog by analyzing the transaction logs from the OPAC system and the results from Google Analytics. The findings provided not only important information on user demographics and their computer systems, but also more insight on the search behaviors of users. The specific findings included the following:

  1. As a Web-analytic tool Google Analytics provided extensive information on the OPAC and the navigational behaviors of users.

  2. Fifty-eight percent of our users visited the Web site regularly.

  3. The most popular search method, which was employed by 37% of our users, was by title.

  4. Most patrons used computer systems with a high resolution and color depth monitor and visited the catalog Web site with a high-speed Internet connection.

  5. Suggestions were made by the authors to improve the users’ search experience of the catalog Web site.

This study is significant to libraries with Web catalogs because it demonstrates the potential value of using Google Analytics as a Web analytics tool in combination with the OPAC transaction logs to measure catalog usability.  相似文献   

20.
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