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1.
《The Journal of Academic Librarianship》2023,49(4):102741
Increasingly, organizations are facing turbulent and competitive times. Hence, the need for universities to capitalize on the robustness and diversity of their employees to maximize their success by attracting and developing an engaged, healthy, and high-performing workforce through the provision of stimulating work environments that will promote work-family balance, work motivation, job satisfaction and overall job commitment. This study was designed to investigate the effects of work motivation, job satisfaction, and work-family balance on job commitment as well as work motivation and work-family balance as they affect job satisfaction of library personnel in universities in North-central Nigeria. The total enumeration technique was used to cover all the 926 library personnel in the universities in North-central Nigeria. The validated questionnaire was used to collect data on 926 library personnel out of which 842 responded. The response rate achieved was 91 %. The study found that work-family balance, work motivation and job satisfaction had significant effect on the job commitment of the respondents. Job satisfaction has the most significant effect (41 %) on job commitment. It is therefore, recommended that university administrators, library managers and most especially policy makers in the education sector should give adequate attention to work-family balance, work motivation, and job satisfaction when planning to improve job commitment of their employees. In addition, they should consider work motivation and work-family balance to improve job satisfaction of the library employees. 相似文献
2.
University librarians are required to continuously adjust to keep up with changing customers' needs. The study uses structural equation modeling (SEM) to examine the effects of different facets of job satisfaction on the task performance and contextual performance of university librarians. Specifically, the study breaks down the overall measure of job satisfaction first into its intrinsic and extrinsic components, and then into sub-facets of these components, in order to isolate in detail how they influence job performance. Findings from competing statistical models demonstrate that certain facets of intrinsic job satisfaction strongly predict both task performance and contextual performance. The findings can be particularly useful for providing a comprehensive understanding of the relationship between job satisfaction and job performance in the university library context. Finally, the study considers managerial implications. 相似文献
3.
《The Reference Librarian》2013,54(69-70):395-406
Summary The adult learner in the academic environment faces some unique problems and challenges. Balancing work, family, and a job are just a few examples. Technological changes in information retrieval and research, and in the use of the library can also magnify the adult learner's problems. The study targets adult learners at Penn State Erie, The Behrend College. Focus groups and questionnaires are used to gather information from both active and non library users among the adult population: their views about the library environment, library resources, service, instruction, other traditional students, and staff. Perceptions about the adult learner are also obtained through face to face interviews with teaching faculty and administrators. Findings from the study will assist librarians to better understand the needs and expectations of the adult learner, and plan accordingly to meet these demands. 相似文献
4.
《The Reference Librarian》2013,54(78):131-148
Summary Academic librarians, eager to participate in the education of college students, have been researching library anxiety, students' aversion to asking questions, and other problems with interactions between students and library staff for decades. Misconceptions about librarians' professional status, teaching roles, knowledge and expertise, and attitudes toward students are often proposed as causes of dysfunctional interactions and as reasons why some students don't ask questions. It is important for students to know that librarians are willing and able to help, so that they feel free to ask questions that will help them advance their education. This study reports the findings of a survey of 48 undergraduate students regarding their perceptions of academic librarians, and discusses ideas for addressing existing misconceptions. 相似文献
5.
ABSTRACTAs staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models. 相似文献
6.
A representative committee of Houston Academy of Medicine-Texas Medical Center Library staff and faculty, under the direction of the library administration, successfully redesigned a job classification system for the library's nonprofessional staff. In the new system all nonprofessionals are assigned to one of five grade levels, each with a corresponding salary range. To determine its appropriate grade level each job is analyzed and assigned a numerical value using a point system based on a set of five factors, each of which is assigned a relative number of points. The factors used to measure jobs are: education and experience, complexity of work, administrative accountability, manual skill, and contact with users. Each factor is described according to degrees, so that a job can be given partial credit for a factor. An advisory staff classification committee now participates in the ongoing administration of the classification system. 相似文献
7.
《The Reference Librarian》2013,54(73):281-292
Abstract Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians. This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals. 相似文献
8.
Chad Morgan 《图书馆管理杂志》2013,53(8):637-658
ABSTRACT This article surveyed the sources of job satisfaction among 1,833 library and information science (LIS) master's program graduates in North Carolina from 1964–2009. The study examined the effects of traditional work-related variables such as income, flexibility, co-workers, fringe benefits, and setting on job satisfaction. In addition, the analysis introduces variables related to the notion of craft, professional achievement, and family dynamics to determine what impact they have. Craft combines the wish to perform one's work well independent of extrinsic factors or influences and the desire of the worker to create a quality final outcome or product. The major finding of the study is that craft and professional achievement are the largest determinants of job satisfaction among LIS graduates. Meanwhile, variables such as marital status, whether or not one has children, and breadwinner status had no discernible effect. Supportive co-workers, being a woman, and membership in professional organizations likewise correlate with job satisfaction, while being a full-time worker, anxiety over job security, and working in an academic library setting contributed to dissatisfaction. Although LIS graduates generally report being very content in their jobs, this study suggests that they are anxious about changes such as the increasing number of temporary and freelance jobs and the perception that full-time staff are doing more work with fewer resources. 相似文献
9.
AbstractInformation and Communication Technologies (ICTs) incursion has brought a lot of changes to libraries activities. ICTs are used to manage libraries more efficiently and in meeting customers’ demands more appropriately at the right time. Despite the contribution of ICTs to library and information work, many libraries are yet to adopt these technologies especially in the acquisitions of library materials. This study was carried out in three selected university libraries in North West Nigeria. The objectives of the study were to: determine the influence of performance expectancy on academic librarians’ intention to use ICT for acquisition; establish the influence of effort expectancy on academic librarians’ intention to use ICT for acquisition; find out the extent of social influence and facilitating conditions on academic librarians’ intention to use ICT for acquisition and lastly to proffer recommendations. This study adopted a positivistic approach and used a questionnaire administered to 224 librarians to collect data in the three selected libraries. The study is guided by the Unified Theory Acceptance and Use of Technology (UTAUT) developed by Venkatesh. Findings from the study reveals that academic librarians are supportive on the use of ICT in their work; ICTs are significantly important, trainings were organized mainly for librarians on general use of ICT not only on acquisition, but also on the general issues related to library activities; librarians also have the knowledge necessary to use ICT for acquisition in their libraries. The study recommends among others that the parent universities should increase the funding of their libraries with adequate supervision, so that such funds are well utilized for ICTs application; university libraries should continually sponsor their academic staff on modern computerized ways of using ICTs to source for materials and the acquisition of information resources in academic libraries should be given all the seriousness it deserves by enacting legislation to allocate a reasonable percentage of the university’s budget to it. 相似文献
10.
Linda D. Lemery 《College & Undergraduate Libraries》2013,20(4):451-462
ABSTRACT While effective communication between library staff and the student assistants who report to them can be challenging, it is nonetheless essential if students are to successfully carry out their job responsibilities. Developing an evaluation rubric helped Averett University's Blount Library staff convey what expectations they held for their student assistants together with what they had to do to achieve particular rating levels. Sharing the evaluation rubric and the comment copy of the evaluation form with the library personnel providing input for student performance helped standardize the input received. Students and library personnel alike feel that the evaluation process is valuable, unbiased, and fair. 相似文献
11.
AbstractThe topic of work–life balance (WLB) has gotten a lot of attention in popular literature, but there has been little library scholarship on the issue. This exploratory study presents the perceptions of 329 academic librarians on what they believe an ideal WLB looks like, and how it impacts their personal and professional responsibilities. The authors asked about strategies for a successful WLB, about overall job satisfaction, coping strategies, and more. The study is intended to prompt discussions of the topic, and lead to an exploration of how to continue to grow and support a strong workforce. 相似文献
12.
《The Reference Librarian》2013,54(58):101-106
Abstract Effective reference services and collection development in a small academic library depend upon collaborative planning and performance by the entire library staff. Coordination of library activities and understanding of the library and college mission are the foundations of a program responsive to the needs of the college community. Partnerships between the library and classroom faculty ensure that curricular needs are satisfied through activities as diverse as bibliographic instruction and materials acquisition. Traditional interactions have been greatly enhanced through rapid advances in telecommunications, offering librarians additional tools for faculty outreach. 相似文献
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14.
Librarianship, like many occupations, requires emotional labor, which is an awareness of job requirements for emotional expression and the strategies used to express those emotions. Research on emotional labor suggests that performing emotional labor results in both positive and negative effects on individual outcomes, such as job satisfaction and job burnout. Since affective events are prevalent in library work and evidence suggests positive outcomes from emotional labor can be fostered, the ways emotional labor is performed in libraries should be studied. This research explores the key components of emotional labor: perceptions of display rules and the emotion regulation strategies of surface and deep acting. Data were collected from a sample of American librarians in 46 states from public, academic, special, and K–12 libraries who completed a survey. Bi-variate and multi-variate correlations, as well as ANOVAs, were used to test relationships among emotional labor constructs, job satisfaction, and job burnout. Results show evidence of significant associations with emotional labor among library employees in both the perception of display rules, as well as in surface and deep acting. Perception of display rules showed mixed results with job burnout and job satisfaction. Surface acting was found to be associated consistently with job burnout and decreased job satisfaction, while deep acting strategies were less strongly associated with negative outcomes. Findings suggest that library managers should clearly communicate display rule expectations to employees and work to build staff support to help meet those expectations. Library employees should be aware of occasions when they use surface acting and work to develop stronger deep acting techniques. The study contributes to an understanding of the influence of emotion management in the library workplace. 相似文献
15.
ABSTRACTFor librarians at the University of North Florida, there was a need to move beyond information literacy instruction to one-on-one and small group research consultations to aid in student success. By staffing the research desk with staff and students, librarians were able to open their calendars to allow more time for in-person, phone, and online consultations to aid in meeting the research goals of students at the institution. After assessing the research consultation program for two years, there has been a positive correlation between research consultation usage, satisfaction in completing assignments, and student success measures throughout the university. 相似文献
16.
[目的/意义]探究高校图书馆员情绪劳动与工作满意之间的关系模式,以期为高校图书馆工作规划和实施人力资源管理提供参考。[方法/过程]通过理论分析和结构方程模型分析,探讨浅层扮演、深层扮演和中性调节3种情绪劳动策略对工作内在满意与外在满意的影响及作用机制。[结果/结论]研究结果显示：高校图书馆员采取浅层扮演策略对其内在、外在工作满意有显著负向影响,采取深层扮演策略和中性调节策略则对其工作内在满意有显著正向影响,而与其工作外在满意之间关系不明显。 相似文献
17.
Beverly J. Geckle 《期刊图书馆员》2017,72(1-4):57-64
ABSTRACTA study of job advertisements for technical services librarian positions provided insight into critical aspects of the library profession, issues that affect the work life of academic librarians. A review of several hundred job ads with a focus on job titles revealed problems with the use of terminology and the actual conceptualization of positions. Based on the ads reviewed, libraries also appear to be raising their expectations for types of knowledge and skills required and personal qualities desired. 相似文献
18.
《资料收集管理》2013,38(1-2):225-234
SUMMARY Electronic resources (ER) constitute an increasingly significant portion of library collections, both in usage and cost. It is vital to design easy, efficient access to these collections as users have other online options to meet their information needs. Thus, an important goal for ER librarians is to provide a usable ER site. Formal usability testing is a powerful tool to help librarians create the most useful site for their customers. This chapter will cover the basic components of usability testing and suggest ways in which ER librarians can lead efforts in their institution to improve the customer experience with library Web sites. ER librarians can create buy-in from library staff for usability testing as a worthwhile method to improve access to ER through involvement in the process and sharing results of the testing. The responsibilities of ER librarians vary from one institution to another, but all share in the mission of the profession to serve its customers' information needs. This chapter addresses the possibilities of usability testing as a force to maximize the user experience with the collections ER librarians manage. 相似文献
19.
Lihong Zhu 《Library Collections, Acquisitions, and Technical Services》2013,37(1-2):42-55
In 2012, the authors conducted a survey on the satisfaction level of librarians and staff in technical services in ARL libraries towards their physical office environment and their perceptions on whether physical office environment had an impact on their job satisfaction, privacy, productivity, communication and collaboration. The authors analyzed the survey results and answered three research questions. This paper will provide some understanding about the physical office environment in library technical services and the survey results will be useful for both architects and library administrators when planning and designing physical office environment in library technical services. 相似文献
20.
Lirong Zhu Lihong Zhu 《Library Collections, Acquisitions, and Technical Services》2013,37(3-4):124-137
In 2012, the authors conducted a survey on the satisfaction level of librarians and staff in technical services in ARL libraries towards their physical office environment and their perceptions on whether physical office environment had an impact on their job satisfaction, privacy, productivity, communication and collaboration. The authors analyzed the survey results and answered three research questions. This paper will provide some understanding about the physical office environment in library technical services and the survey results will be useful for both architects and library administrators when planning and designing physical office environment in library technical services. 相似文献