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1.
Abstract

Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent University began offering online courses during the early 1990s, and it also developed a new satellite campus. As the Regent University Library has explored new and varied ways to serve students on the new satellite campus and other distance learners, the implementation of services has been challenging, but rewarding, for the library staff.  相似文献   

2.
ABSTRACT

Not all digital scholarship or digital humanities centers are created equal. Some focus on service, while others conduct research and analysis or are more experimental with research and development applications. All of these usually claim an important component of collaboration, whether that is the sharing of ideas, resources, tools, or staff expertise. However, collaboration is often talked about but not practiced, whether in the library or across campus. This article highlights how cross-campus collaboration is not just a phrase but an underlying foundation for the development and success of a digital scholarship lab at Middle Tennessee State University (MTSU). The start-up framework includes defining digital scholarship, leadership roles, steps to success, investing in partnerships, and the foundational documentation that has led to the successful establishment of the library as the digital scholarship hub of the university.  相似文献   

3.
ABSTRACT

The Internet has been the catalyst for the convergence of many subject areas and online platforms. Information professionals such as Archivists, IT developers and especially Librarians have been impacted in the development and promotion of digital humanities content for research, teaching, and learning in the modern academic library. In this case study, relevant findings from research that sought to determine the level of awareness of digital humanities in Irish Libraries is examined. The research project, The Mary Martin Diary, is highlighted as an example of a multidisciplinary collaboration project that utilized library communication skills, project management skills, digital humanities tools and techniques, as well as other online resources in its development. These skills and tools have the potential to be applied to similar projects that librarians engage in. Recommendations derived from this research highlight the practical application of skills for information professionals and their roles in the development and promotion of digital humanities content for research, teaching, and learning in the modern academic library.  相似文献   

4.
《The Reference Librarian》2013,54(67-68):111-130
Summary

Early in 1997, full Web access was added to Babson Library's public workstations. In a few short months, library computers became a mecca for neighborhood youth. The library's “open door” philosophy and Springfield College's strategic vision to strengthen campus/community ties brought the library to the forefront of actively developing services for community youth. An outreach program for community youth was designed to address the issue of computer access. The development of the program involved the entire library and provided an opportunity for collaborative interaction among the library, related campus programs, and community agencies. Its impact on the library brought to the forefront the debate between “academic service” and “community service.”  相似文献   

5.
ABSTARCT

The Thompson Library, the main library of The Ohio State University (OSU), began a major renovation in fall 2006 that required the library to close for three years. During this time, the bulk of the circulating collection and many of the personnel relocated to an interim facility. The distance imposed by the renovation created special challenges for service to patrons and communication among library faculty and staff. The OSU Libraries used blogs, podcasts, a wiki, instant messaging, and the campus course management system to reach as many of the constituents of the campus community as possible.  相似文献   

6.
Abstract

In 2016, J. Murrey Atkins Library at the University of North Carolina at Charlotte opened a reservable study room where student parents and caregivers can study with their children on campus. In 2018, the library opened a second family-friendly study room to meet the needs of our growing campus community. To inform the room design, the library conducted a mixed methods research study that included a user survey, an examination of room reservation and usage data, and one-on-one user interviews. This paper focuses on the user-centered design process used to inform the development of the second, family-friendly, library study room.  相似文献   

7.
ABSTRACT

This article explores the challenges faced and overcome by The College of New Jersey Library while digitizing a large amount of delicate material without any staff specially dedicated to the project and without any funds allocated specifically to support it. To achieve the project's goals without incurring additional cost, project management surveyed the utilization rates of existing library resources. This led to the discovery that underutilized resources and previously purchased equipment in the library could be assigned to the project, without negatively impacting other areas of the library. Allocating these resources to the project resulted in increased digitization progress without incurring additional staffing or equipment costs. Support from and collaboration with other departments on campus also assisted in staffing and promoting the project.  相似文献   

8.
Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.  相似文献   

9.
ABSTRACT

User feedback told the story of the largest and busiest campus library being dated in both physical form and programmatic function. Under the framework of a newly-developed strategic plan, library leadership initiated a comprehensive and inclusive assessment program to understand fully user needs by engaging users, campus partners, and, importantly, library personnel. Simultaneously, they embarked on a review of change management literature for guidance on implementing the required transformation. Informed by the change management philosophy of John Kotter, the library utilized the findings of the assessment program to craft and implement a sustainable transformation of its services, staffing, and spaces.  相似文献   

10.
Abstract

Librarians on Location is an innovative project implemented at the University of Central Florida and is designed to move reference service out of the library to meet the needs of students. At two campus locations outside of the library, librarians use a wireless laptop to provide reference service and demonstrate library resources. The intent is to proactively meet the information needs of those students and faculty who might otherwise remain unaware of the extensive resources provided by the library. The nature of the project also addresses differing information-seeking styles in an informal setting. Because of the location in different buildings on campus, the project enhances the library's visibility to faculty, administrators, and students. Librarians on Location is one part of an ongoing and innovative outreach program at the University of Central Florida Library.  相似文献   

11.
References     
ABSTRACT

Electronic reserves offers many advantages over traditional print reserves in terms of service efficiency but it can also provide considerable cost and time savings to the library if these savings are measured over an entire semester or year. If the library looks beyond traditional means of evaluating success, e-reserves contributes to a sense of community on campus by helping to create more satisfying relationships between staff, students, and faculty. An effective electronic reserves system also enables the campus to take advantage of emerging technology for educational uses, and encourages continued development of innovative and imaginative teaching on campus.  相似文献   

12.
ABSTRACT

The Distance Learning Department of the Regis University Library is charged with providing library instruction for undergraduate and graduate students enrolled in accelerated courses offered at six distance campus locations and online. The department has created a series of animated online tutorials (i.e., screencasts) accessible via the library Web site. These interactive tutorials cover basic library services and resources and represent an effort to provide asynchronous bibliographic instruction to remote library users. This paper describes the use of screencasting software to create library tutorials and related issues including software options, production tips and techniques, and project management. In addition, the author describes the use of Google Analytics to record usage statistics and perform assessments.  相似文献   

13.
Abstract

Binghamton University Libraries implemented an IM reference service using the Trillian client to monitor multiple IM accounts at two distinct reference service points. This paper addresses the process and practical considerations of implementing the service including selection of the appropriate software, creation of IM accounts for each service, development of a staffing schedule, and training of reference staff. Also included is an outline of future plans for improving IM services for students and academic library users.  相似文献   

14.
Abstract

In 2000, Auburn University Libraries implemented a new service, named AUBIExpress, to provide desktop delivery of print materials held at its three campus libraries. AUBIExpress provides electronic PDF copies of articles and book chapters from print resources located at Draughon Library (the main campus library), the Library of Architecture, Design and Construction, and the Veterinary Medical Library. The service is available, free, to Auburn University faculty, staff, graduate students, persons with disabilities and distance education students. There is a maximum request limit of five items per person per day and an item size limit of 50 pages. Requests, submitted through an online form, are usually processed within 2-4 business days.  相似文献   

15.
ABSTRACT

Electronic Reserves provides new opportunities for collaboration between libraries, new staffing challenges, and new methods for assessing library services. This article examines the impact on staffing and services of implementing Electronic Reserves in several libraries on the campus of a major midwestern research institution. Results of a staff survey and use studies are incorporated. The benefits and difficulties of centralizing the management and workflow between libraries of Electronic Reserves are analyzed, as well as other related staffing issues such as processing time, space, training, etc.  相似文献   

16.
《图书馆管理杂志》2013,53(3-4):413-428
Abstract

Beginning in the 1990s, various academic units within our health sciences institution moved aggressively toward providing courses and programs via distance education. Without a centralized campus distance education office, distance library services from our campus evolved sporadically in response to individual needs. In 2001, the library hired its first distance services librarian, whose primary responsibility was to develop a written distance library services plan. In accordance with the ACRL Guidelines for Distance Learning Library Services, the library determined that the formulation of an effective plan required a formal needs assessment of the faculty providing distance education. In this paper, we will discuss the process for developing this needs assessment, based on focus groups and a written survey instrument. We will also address some of the challenges we faced with this approach. Preliminary data identified copyright clearance and lack of awareness regarding library services as the major barriers to distance faculty seeking course support from the library.  相似文献   

17.
ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.  相似文献   

18.
Abstract

This study aims to investigate the perception of faculty members at King Abdulaziz University (KAAU) towards online search service in the Jeddah main campus. Survey methods were used to determine the demands of the faculty members from different faculties and to find out the subject areas for which more search requests are made. The data for this study were collected by administering a specially designed questionnaire to all the chairmen of departments within each faculty. Personal interviews were conducted with the library staff responsible for the online search service at the KAAU Central Library. Analysis of relevant data indicates that out of 73 questionnaires delivered to chairmen, 51 completed questionnaires were received, a 70% response rate. Further analysis revealed that 139 requests were made by 11 faculties and institutions during 1989 and 1990. Forty-five percent of respondents used online search service to conduct personal research.  相似文献   

19.
ABSTRACT

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within the library environment was achieved through committed leadership, with staff agreeing on shared values and goals and applying the university mission. All staff were responsible for seeking solutions to challenges and becoming autonomous in their professional development and training. Overall, in a Single Service Point model, service efficiency, excellence, and quality increased through staff teamwork, contribution, and collaboration.  相似文献   

20.
“第十六届数字图书馆前沿问题高级研讨班”于2019年10月在成都召开,研讨班的主题是“数据科学、数据管理与数据应用”,来自国内外80余家高校和科研机构的260余名图书馆员、科研人员及师生等,围绕国内外数字图书馆在科学数据管理与服务领域研究与服务实践的最新进展和前沿动态等展开了深入交流和讨论,展示了数字图书馆在开放科学和科学大数据时代的新定位、新使命和新发展。文章从开放科学背景下科学大数据领域的发展态势、数字图书馆在科学大数据领域的定位与挑战、新技术对图书馆业务体系的深刻变革和影响等三个方面,讨论和分析了数字图书馆的发展现状以及未来的发展情景,特别是指出了未来图书馆(文献情报机构)将成为以数据知识生态系统的管理和服务为核心的“集成化跨界知识管理与服务咨询机构”的大方向。  相似文献   

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