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1.
Abstract

This article explores ways that academic libraries can promote their resources and services, as well as their roles in their communities with the help of Pinterest. It is the first study to examine the usage of Pinterest in an academic library of Bangladesh. Academic libraries have many options for using Pinterest to enhance resources and services. It is a versatile way for academic libraries to connect with patrons as well as reach patrons to enlighten about the significance of the library’s roles in communities. This article provides a literature review giving a special focus on the opportunities of using Pinterest for academic libraries. In addition, the author provides examples of successful ways of using the Pinterest account of East West University library, Dhaka, Bangladesh.  相似文献   

2.
《The Reference Librarian》2013,54(74):91-101
Summary

Among the many ways the World Wide Web has changed libraries are the additional tools gained by librarians and library users for answering reference questions. In addition to the growing number of licensed resources providing the full text of articles from newspapers, magazines, academic journals, and reference works are the millions of free Web sites offering an incredible variety of information about everything. Locating the most useful of these sites and organizing them into categories on library Web sites can be enormously beneficial both to patrons and libraries. After deciding to make their sites reference portals, librarians must make a number of important decisions.  相似文献   

3.
Abstract

The climate of change in music reference represents a challenge to librarians. The three issues in the library literature that probably have the greatest impact on music reference service and are the subject of this paper are changes in users, sources, and modes of access to sources. These three issues are certainly related, as users need to use sources, and they need to know how to access them in order to use them. Reference librarians are called upon to mediate this process. Music library collections have their own peculiarities, however. Because they contain a wider variety of materials than many other kinds of library collections, reference librarians for music collections must be aware of the format, content, and intended uses of these materials, as well as the research patterns of their patrons. In the recent past, as cultural norms have changed with the paradigm of Western culture, users have wanted to use music libraries in new ways, and librarians are challenged to accommodate them. The musical genres used and requested by today's library patrons are different than they once were, both for listening and for academic study. Musical reference sources are being issued in electronic formats, and this represents a challenge for some users. The expanded use of interlibrary loan and electronic access to materials represents new opportunities and challenges. Music librarians are being called upon to provide services to patrons they may never see.  相似文献   

4.
ABSTRACT

Many patrons of libraries have one or more print disabilities that partially or totally impair their ability to use standard print. However, many devices and services are available to aid patrons who can not use print in the conventional manner. This paper provides an overview of typical assistive technology devices and services available to students with print disabilities. Barriers to access and solutions to these barriers are also discussed. In addition, original research results are presented from a survey of two-year college libraries of the University System of Georgia.  相似文献   

5.
《The Reference Librarian》2013,54(67-68):257-271
Summary

The Americans with Disabilities Act of 1990 (ADA) motivated libraries all over the United States to evaluate their accommodations and services to patrons with disabilities. This article presents a case study of the Texas Tech University Libraries project to meet the needs of their patrons in relation to ADA. The study focuses on including adaptive technologies in the library environment to aid blind, hearing, visually and physically-impaired patrons and increasing library staff awareness of the needs of patrons with disabilities. Findings from the study will also benefit school, public, and special libraries that are evaluating their access for patrons with disabilities.  相似文献   

6.
《The Reference Librarian》2013,54(75-76):45-54
Summary

Difficult patrons have been considered primarily from the perspective of the problem behaviours they present in libraries. Many have attempted to define the problem patron and to provide advice and develop guidelines for frontline public service staff. To understand the difficult patron in academic libraries we need to answer three questions-How well do we know our patrons? Do we unwittingly create difficult patrons through our failure to appreciate their needs? Do we regard patrons as difficult because the way they use libraries and conduct their information research does not match our idea of how it should be done? The answers to these questions suggest that we need to reconceptualize both our patrons and the services we provide. Library staff need to see difficult patrons not as problems but as challenges to the service ideas and standards we hold. A paradigm shift is necessary if we are to reconstruct our beliefs about our patrons, their information seeking behaviours, and the services we provide to meet their needs. Some strategies for developing the skills of library staff to work effectively with difficult patrons are presented.  相似文献   

7.
This study explores academic libraries’ potential uses of the mobile application Yik Yak, with particular focus on patrons’ anonymous feedback about library services and spaces. Over a 232-day period, the authors observed the Yik Yak feed for their university and recorded all yaks related to the library. A content analysis of the 249 library-related yaks found six distinct purposes that these library-related yaks served, from the perspective of the patron, which are of interest to the library: asking questions about library services; reporting problems with library spaces; reprimanding violations of and encouraging adherence to library policies; sharing compliments about library services; demons-trating need for improved library services; and discussing and offering feedback about library programs. This study reveals several opportunities for academic libraries to engage with Yik Yak in order to serve their patrons better, including providing virtual reference services, monitoring problems within the building, developing proactive approaches to policy enforce-ment, gathering honest and continuous feedback about the library's strengths, and identifying opportunities to improve and expand services. Implications for practice are discussed.  相似文献   

8.
ABSTRACT

Special academic libraries are in the unique position to blend the innovative and user focused services of academic libraries with the niche collections of special libraries when serving their Millennial student population. Millennials are a highly researched generation, but special libraries may have not updated their services to reflect the needs and expectations of this rising generation. Maine Maritime Academy's Nutting Memorial Library serves as a case study of methods in which special academic libraries can incorporate Millennials' expectations of library spaces, services, and collections in sustainable ways.  相似文献   

9.
The application and IT ecosystem of academic libraries typically includes multiple systems, with crucial functions requiring using or sharing information between them. However, library systems are often not well integrated, making workflows and system interactions less than optimal for both staff and patrons. The method to integrate systems that the IDS Project took was to create a middleware platform, IDS Logic, that can connect multiple library systems and open or vendor web services to create the best resource sharing experience for staff and patrons. One specific application that is hosted within the IDS Logic middleware platform is Article Gateway, which uses resource-sharing technology and workflows to deliver fast or instant access to research material to users with little or no staff time and removes as many barriers to user access as possible. Where resource sharing has typically sought to deliver articles in one-to-two days, libraries using Article Gateway typically deliver a significantly higher percentage of articles to patrons within a few hours.  相似文献   

10.
This article presents an overview of the methods, findings, and the general implications of the 2007 Public Libraries and the Internet study. This annual study has chronicled public libraries' provision of Internet access to patrons and a range of related issues since the early 1990s. The 2007 study focused on the provision and maintenance of Internet access and services, infrastructure issues, community impacts of the technology, training, library technology funding, and e-government roles of public libraries. This article details these findings, exploring how the 2007 data compare to previous studies. It also considers the implications of these comparisons in terms of the levels of service that libraries are able to provide, the challenges that libraries face in providing these services, and the ways in which communities and governments rely on public libraries to guarantee public Internet access.  相似文献   

11.
Abstract

Historically, non-lawyer patrons in law libraries have been viewed with discomfort, and library services, even in libraries open to the public, have been geared toward members of the legal community. However, changes in both the needs of the public and in the demographics of library patrons are challenging the traditional allocation of services in public law libraries. This article discusses the reasons for the traditional allocation of services, the cultural and economic forces that are bringing the public to law libraries in greater numbers, and new modes of service that can better meet the needs of public patrons.  相似文献   

12.
Abstract

Geospatially referenced data is gaining popularity as a format for primary data in business, but few business libraries offer GIS services. This paper can be used as a guide for business librarians seeking to implement GIS services for patrons. First, a brief introduction to GIS is presented. Then, major implementation issues are highlighted and literature sources are presented for each. Discussions include the incorporation of GIS education into business curricula, GIS software choices, and WWW sources of geospatially referenced data sets and information. Finally, suggested readings are included in the appendix.  相似文献   

13.
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14.
《资料收集管理》2013,38(3):3-13
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15.
Abstract

Academic library spaces and services have widely broadened their missions away from providing only traditional research services and quiet spaces for study. Today, academic libraries are increasingly repurposing space and redesigning services to become the hub of innovation on university campuses. The literature explores entrepreneurship and academic libraries from many perspectives but with a common theme of the library as a leader in support of entrepreneurship initiatives on campus.  相似文献   

16.
Abstract

The incorporation of medical library services in an academic library will bring about substantial changes, and should include the review of the impact of this transition on each individual department. The use of electronic systems to request and deliver Interlibrary Loan documents has evolved gradually in the past twenty years, and affects medical libraries in unique ways. The electronic submission, publication and access to biomedical journal articles are still changing constantly, and contribute to new challenges in interlibrary borrowing and lending. This article focuses on new developments. It includes instructions on how a library can prepare to incorporate a new dimension of service in the midst of these changes.  相似文献   

17.
Abstract

Despite major, ongoing changes in the profession and in library school curricula, the basic principles of librarianship can and should always be applied, regardless of medium or situation. However, patrons have changed the ways they prefer to search for and access information. This means that librarians must both update their understanding of these principles and find ways to apply them more proactively. One effective response is to design and market library Web pages as preferred gateways to electronic information and instruction. Librarians can transform Web pages into “one-stop-shopping information portals” for users, providing not only information, but also instruction in how to find and evaluate information. Applying Ranganathan's Five Laws of Library Science to Web page designis a useful way to determine iflibrarians are providing the kind of Web pages their patrons need.  相似文献   

18.
ABSTRACT

For the past several years, the adoption of social media platforms has increased significantly as academic libraries have emphasized the importance of finding new ways to promote collections and services. Recently, many libraries have embraced Historypin and Pinterest because of their specific focus on images. This article examines the impact of these platforms on digital libraries and explains how each affects the discovery and access of digital collections.  相似文献   

19.
Abstract

This article documents the development of library services to distance education students in conjunction with the growth of online distance education courses at the University of Scranton. Personal computers and the development of the Internet have had a significant impact on the delivery of library services to patrons and have given academic libraries the ability to provide distance education students with library services and resources equivalent to those provided for campus students.  相似文献   

20.
《The Reference Librarian》2013,54(75-76):149-161
Summary

Problem patrons are not a phenomenon exclusive to the public library arena. Academic libraries have throughout time had their own share of difficult patrons. This article focuses on problem patrons and reference staff in the academic library with a particular focus on electronic equipment and resources, particularly the Internet. Issues include viewing of pornographic images by patrons, plagiarism and the librarian's role, use of e-mail and chat, and cell phone use in the reference area.  相似文献   

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