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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):129-139
Abstract Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students. 相似文献
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Lili Luo David West Gary Marchionini 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):307-324
This study presents an examination of the annotations, comments and notes written by Interlibrary Loan Borrowing (ILLB) staff and interlibrary loan patrons. Interlibrary loan requests were submitted on index cards, and later using the electronic interlibrary loan system (ILLiad). The research attempts to determine how the interlibrary loan process was transformed from the analog-to-electronic progression. Analysis of the notes, annotations and comments on 2,000 interlibrary loan cards and 1,975 ILLiad transaction records suggests that consolidation and synthesis of different components in the interlibrary loan process has resulted in increased efficiency. Patrons using the electronic service are more motivated to communicate with ILLB Staff via the “Notes” field embedded in the interlibrary loan request submission form. 相似文献
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SUMMARY Ariel files are the starting point for electronic delivery of interlibrary loan articles through ILLiad, Virginia Tech's interlibrary loan system. Despite some advantages to electronic delivery of articles to their desktops, a large majority of ILL customers continue to prefer print on paper delivery rather than electronic delivery. This fact has implications for introducing additional electronic services. Correctly choosing what services to impose on library customers, and what services to offer as value-added options, is fundamental to maintaining the credibility of libraries during these times of rapid change. 相似文献
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Toccara D. Porter 《Journal Of Access Services》2020,17(2):83-95
AbstractTennessee State University was a decade long user of OCLC’s ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC’s new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would eventually replace ILLiad. This article covers three areas of the implementation: communication, staff training, and outreach. Explained is the communication had between library staff and OCLC representatives, what our participation in online cohort training involved, and included are visuals used to inform our campus about Tipasa. 相似文献
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Corinne Nyquist 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):417-424
Accessing interlibrary loan requests from various resource-sharing software systems through a single interface has long been a promise of vendors—a promise not often implemented. Our region of New York State chose VDX for its hundreds of libraries, while the State University of New York at New Paltz, the major lender, is a participant in OCLC via ILLiad. Our staff required training and updates for both systems. This article describes our successful efforts to implement interoperability and the steps and missteps encountered to achieve compatibility between VDX and ILLiad. 相似文献
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《Journal of Web Librarianship》2013,7(2):94-108
Google Scholar is a free service that provides a simple way to broadly search for scholarly works and to connect patrons with the resources libraries provide. The researchers in this study analyzed Google Scholar usage data from 2006 for three library tools at San Francisco State University: SFX link resolver, Web Access Management proxy server, and ILLiad interlibrary loan server. Overall, the data suggested that Google Scholar had become a very useful resource in the library and was a significant addition to the library's collection of research databases. SFX data revealed requests from Google Scholar grew ten-fold from 2006 to 2011, and that Google Scholar became the top-ranked SFX source for requests in 2011. Library patrons favored Google Scholar over San Francisco State University's federated search tool, MetaLib, and it has become an important source for interlibrary loan requests. Analysis of San Francisco State University usage data will assist other libraries in their decisions about the implementation of Google Scholar. 相似文献
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ABSTRACT ILLiad is an interlibrary loan borrowing system designed and implemented in the University Libraries at Virginia Tech. ILLiad models the ILL borrowing process so as to track the status of an ILL request as it is processed, either by the staff or by software. This process approach to automating interlibrary loan is leading to fundamental improvements in ILL management and service. The process approach allows continued expansion and modification of the system, including the addition of electronic delivery of articles. The process approach results in substantial improvements in customer service by allowing customers to intervene directly in the borrowing process without staff assistance. 相似文献
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Pamela Johnston 《Journal Of Access Services》2016,13(1):1-6
The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons. 相似文献
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Abstract Interlibrary loan departments are frequently looking for methods to reduce turnaround time. The advent of electronic delivery in the past decade has greatly reduced turnaround time for articles, but recent developments in this arena have the potential to decrease turnaround time even further. The ILLiad interlibrary loan management system has an electronic delivery component entitled Odyssey. Odyssey has a setting that allows articles to be sent to patrons without borrowing staff intervention. Using the tracking data created by the ILLiad management system, the turnaround time data for two delivery methods, Ariel and Odyssey, was captured for two different academic institutions. With the Trusted Sender setting turned on, Odyssey delivery was faster than Ariel for the institutions studied. 相似文献
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高校图书馆馆际互借现状的调查与分析——以湖北地区为例 总被引：2，自引：0，他引：2
馆际互借作为资源共享的主要形式和重要保障逐渐成为图书馆界关注的焦点。鉴于馆际互借服务对图书馆的重要性,本文立足于实地调查,对湖北省部分高校馆际互借进行调查,系统地分析了图书馆馆际互借服务的现状和存在的问题,并提出了一些改进想法。参考文献8。 相似文献
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《Library Collections, Acquisitions, and Technical Services》2004,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
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In recent years, eBook collections have been increasing at a slow but steady rate in both public and academic libraries. With the increasing eBook collections in libraries and the advancements made in information discovering services, users can now discover materials existing outside of their local library more easily. EBooks also offer the potential for quick interlibrary loan delivery. Ironically, eBook interlibrary loan has not become prevalent in libraries. Many studies have been done to explore eBook licensing and interlibrary loan in academic libraries and to offer practical solutions for eBook interlibrary lending. Few studies have been done in public libraries. This study explores the current practice of eBook interlibrary loan activities in American public libraries. Survey questionnaires were distributed to 118 randomly selected public libraries. Questions focused on current eBook interlibrary loan best practices, issues, and obstacles in American public libraries. Findings from this study indicate eBook ILL is not a priority for the surveyed public libraries, and the adoption rate of eBook ILL in public libraries is much lower than that in academic libraries. 相似文献
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Paoshan W. Yue Millie L. Syring 《Library Collections, Acquisitions, and Technical Services》2005,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
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Ryan Litsey 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):45-46
Abstract Health sciences libraries are expanding services that use online technologies to support teaching, research, and clinical care needs. Saint Louis University's Health Sciences Center (SLU HSC) Library has developed strong, user-centered, online services in interlibrary loan, bibliographic instruction, and electronic reserves. The authors present their successful experiences in using electronic technologies to improve library services. Journal articles are provided, often the same day as requested through interlibrary loan, and delivered in electronic format using OCLC's ILLiad program. First-year SLU medical students now complete a self-paced, all online, Health Information Resources course that targets the most relevant biomedical resources, reduces student study time, and is viewed as a model for the entire curriculum. ERes, the electronic reserves program, allows faculty to provide course materials that are accessible at the convenience of students 24 hours a day. These online programs are examples of using electronic technologies to better support user needs for excellent library services. 相似文献
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Christopher Lee Meghann Weldon 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2019,28(5):175-182
AbstractIn July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of interlibrary loan data, from two years before CSU+’s launch to two years after, to explore the impact of the new service on interlibrary loan usage. The data shows that CSU?+?dramatically increased interlibrary loan use across the California State University system. 相似文献
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馆际互借补贴研究与实践 总被引：1，自引：0，他引：1
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Dawn Smith Teresa B. Van Dyke 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):449-455
Because of the changing world of librarianship and the introduction of new technologies, telecommuting has become an innovative option for certain jobs in the library. Telework gives an organization the opportunity to retain skilled employees and cut the costs of recruiting, selection, and training of a new employee. There are certain tasks in the workflow of the interlibrary loan department that could permit an employee to work from a distance. This is specifically due to resource sharing management systems such as ILLiad. Florida Atlantic University decided to retain an interlibrary loan employee who had to relocate and try telecommuting on a trial basis. This paper details the employee's experiences. 相似文献