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1.
《The Reference Librarian》2013,54(89-90):163-177
SUMMARY

SUNY New Paltz established a library liaison program in 2001, long after such programs were commonplace at many U.S. college and university libraries. The program emerged, not simply from a desire to enhance library service, but because library faculty came to view it as a multi-faceted mechanism capable of addressing multiple concerns. The new library-wide initiative demanded high-level communication skills, an in-depth understanding of library policies and collection development practices, and increased knowledge about individual departments and the college. A collection of campus information resources and liaison training sessions, collectively called The Library Liaison Toolkit, was developed to build liaison expertise in these areas.  相似文献   

2.
ABSTRACT

This article presents a practical method for formative, self-reflective assessment of the liaison activities of individual librarians and to evaluate liaison activities in general. Many libraries evaluate their liaison programs, but few evaluate the effectiveness of individual librarians’ efforts within the program. Librarians of Rollins College redefined and re-branded their liaison program as “Your Librarian.” As part of this effort, the author surveyed the faculty and assessed the program and the effectiveness of individual librarians. The author outlines the liaison responsibilities, the survey instrument, and how the results are analyzed and used in a process of continuous reflective improvement for the program and librarians.  相似文献   

3.
《The Reference Librarian》2013,54(69-70):205-217
Summary

Distance education services provided by a number of Australian university libraries are considered. Attention is paid to agreements between libraries, library staff involvement in program and information skills development, evaluation of services, and the evolution of online delivery. This paper establishes that little provision is made for the specific support of the adult learner in distance education and argues that flexible delivery initiatives are diminishing the distinction between on- and off-campus services, irrespective of client-base.  相似文献   

4.
5.
Abstract

A university library implemented a three-pronged marketing action plan to increase library visibility on campus. The plan included a publicity campaign, a formalized liaison program, and a user satisfaction survey. The year-long effort did return library instruction statistics to earlier levels but did not increase reference usage. Several factors are identified as potential causes for its limited success.  相似文献   

6.
《图书馆管理杂志》2013,53(3-4):451-464
Abstract

At a university with no centrally administered distance education (DE) program, the library is faced with the challenge of not only identifying but also supporting a rapidly increasing number of disparate DE initiatives. In this environment, a one-size-fits-all approach to inviting and encouraging faculty collaboration in the integration of library research into the DE curriculum was not sufficient. This presentation will discuss various methods used at one university to increase the level of collaboration between the library and distance education (DE) faculty.  相似文献   

7.
ABSTRACT

Libraries are quite practiced at outreach activities in the physical world, but now, just as our services and resources have moved online, so must our outreach efforts. This article provides a list of twenty practical things libraries can do to begin to delve into the world of online outreach. Topics covered include listing your library in Wikipedia, listing library events in local community calendars, listing librarians in expert-finding directories, pushing newsletters out via RSS, being present in online game and other environments, and much more. The requirements for online outreach at libraries will always be evolving, but this starter list will provide a place for all libraries to begin their foray into online outreach and marketing.  相似文献   

8.
《资料收集管理》2013,38(3-4):157-165
Abstract

A pilot library liaison program was initiated with the College of Liberal Arts at Southern Illinois University at Carbon-dale. The goals were to facilitate communication with academic faculties, enhance collection development, and improve services. A uniform training program was implemented. Budgets were allocated, and negotiations for new moneys were held in a group setting. Following training, meetings were held with academic department chairs, library liaisons, and the library's Director of Reference Services and Collection Management to activate the program. The pilot program was assessed and then expanded to all sixty teaching departments on campus, using guidelines that had evolved during the pilot program. The centrality of the library as a service unit is affirmed in increased understanding and cooperation between librarians and teaching faculty. The program is continually monitored in an effort to keep the program flexible and responsive to changing needs.  相似文献   

9.
《The Reference Librarian》2013,54(67-68):131-146
Summary

Student athletes' schedules can be very tightly structured around classes, homework, study, practice, and athletic events. As a result, they do not have the same freedom with their schedules as the average student. A library outreach program was developed at Valdosta State University to target the Department of Health, Physical Education and Athletics, and specifically the student athletes. The goals of this program are: (1) to provide the Department faculty and staff with a library contact or liaison, (2) to help student athletes learn to use the Library more effectively under pressure, thus relieving some of the stress they face with their demanding schedules, and (3) to make the library a less intimidating, more welcoming environment. The Library's outreach program is incorporated into the Department's NCAA CHAMPS (Challenging Athletes' Minds for Personal Success) program and includes tailored library instruction sessions. CHAMPS, as designed by the NCAA, does not currently include a library skills component.1 Library outreach may be defined as any activity or program such as tailored library instruction that is created “to meet the information needs of an unserved or inadequately served target group.”2 Outreach activities often focus on a specific user population such as high school students, off-campus students, international students, non-traditional students, and even faculty, and are often a method of promoting the use of the library.3 Providing outreach to student athletes is not well documented, however, there are a handful of universities with some type of outreach program to student athletes in place.4  相似文献   

10.
ABSTRACT

Developing a strategy for embedding librarians in online courses can be challenging, but it is essential to demonstrate to accrediting agencies how libraries serve online students. A well-thought-out plan can be scalable and sustainable for rapidly growing online programs and can satisfy accreditation standards. This article examines how one small, liberal arts college developed a plan of action for an online embedded librarian program, including both the conceptual and practical aspects of launching the program: aligning library instruction with course and program learning outcomes, brainstorming strategies for embedded library instruction, and communicating the value of such a program to online teaching faculty.  相似文献   

11.
ABSTRACT

The model replacing a dedicated off-campus library services (OCLS) unit was one in which librarians provide services to both on- and off-campus students and faculty within their liaison disciplines. A year after this model was implemented, faculty in subjects taught both on- and off-campus were surveyed to assess their awareness of library resources and whether this awareness impacted course assignment design. Findings from this survey combined with a planned review of off-campus course syllabi will help identify areas of concern and lead to ways to strengthen awareness and usage of library resources.  相似文献   

12.
Abstract

A superior learning environment provides students widi an opportunity to benefit from the knowledge and experience of an instructor and encourages them to engage in research into the subject matter of the course. Collaboration between a course instructor and a library liaison using online courseware can lead to the creation of a “learning community” that enhances the learning experience. The authors describe an experiment (using Blackboard to create a “pseudo course”) that produced a learning community that nurtured students and fostered Student retention and success.  相似文献   

13.
《图书馆管理杂志》2013,53(1-2):309-318
Abstract

This paper describes a model program at DePaul University of partnering the Library with an academic department, specifically the School for New Learning. This department was established solely to serve the non-traditional adult student and lifelong learner. The historical background of adult education, the development of the School for New Learning, the shared goal of the Library and the department, the history and development of the partnership, the role of the library liaison, and how the partnership has changed the curriculum and library programs are discussed. Future ideas for the direction of this partnership are examined.  相似文献   

14.
Abstract

In January 2020, liaison librarians at the University of North Carolina Wilmington (UNCW) adopted the online appointment scheduling tool “Microsoft Bookings” for student research consultations. We have found that a consistent web-based scheduling system has decreased demands on liaisons’ time, provided an easier referral method for our front-line desk staff, and lowered barriers for student access. In this column, we discuss our process and outcomes, as well as practical suggestions for those interested in adopting such a program at their institution.  相似文献   

15.
ABSTRACT

To help students withstand the rising cost of textbooks and in turn support the mission of student success, the University of South Florida (USF) has implemented two electronic resources–based initiatives as part of the Tampa Library’s Textbook Affordability Project. Through the E-books for the Classroom program, the library purchases electronic versions of texts required for coursework, providing equitable access to needed materials at no cost to the students. For the past 5 years, this program has evolved into a highly successful textbook affordability measure, acquiring hundreds of e-books and serving thousands of students. Additionally, the library, with the support of the Office of the Provost and in collaboration with Innovative Education, is publishing a faculty-authored multimedia Open Access textbook to be used by hundreds of students each semester in USF’s children’s literature courses. The USF institutional repository, Scholar Commons, will host the textbook, making it freely available on a global scale. This program effectively uses library expertise and skills, coordinating university-wide faculty, professional, and technical resources, to create library-as-publisher for the benefit of the students and textbook affordability.  相似文献   

16.
Abstract

In June 2004, fourteen students graduated from the first completely online degree program at The Ohio State Universitythe Non-Traditional PharmD (Doctor of Pharmacy) program. The program was implemented as a response to the American Council on Pharmaceutical Education requiring this degree for entry into pharmacy practice. This article reports on the development of the program, and it includes information gleaned from interviews with six of the graduates. Topics included the services that graduates used most, how they applied their new information seeking skills, the difficulties they had in using the library, and their suggestions for improvement. Importantly, the students were comfortable using the digital resources and felt they could not have completed the degree without online access to library resources.  相似文献   

17.

Question:

What type of liaison program would best utilize both librarians and other library staff to effectively promote library services and resources to campus departments?

Setting:

The case is an academic medical center library serving a large, diverse campus.

Methods:

The library implemented a “facilitator model” program to provide personalized service to targeted clients that allowed for maximum staff participation with limited subject familiarity. To determine success, details of liaison-contact interactions and results of liaison and department surveys were reviewed.

Results:

Liaisons successfully recorded 595 interactions during the program''s first 10 months of existence. A significant majority of departmental contact persons (82.5%) indicated they were aware of the liaison program, and 75% indicated they preferred email communication.

Conclusion:

The “facilitator model” provides a well-defined structure for assigning liaisons to departments or groups; however, training is essential to ensure that liaisons are able to communicate effectively with their clients.  相似文献   

18.
ABSTRACT

The use of virtual or Web-based tours is on the rise in academic libraries, but with the loss of face-to-face contact and direct experience with the library's physical spaces, questions abound about this format's efficacy. Do online tour experiences measure up to those of a guided, face-to-face tour? Do online tours help mold students' perceptions of the library, while imparting important practical knowledge about the library's resources and services? Librarians at Kent State University in Kent, Ohio, recently confronted these questions, as they added an option for an online library tour to a large library tour program for freshman that had previously been offered strictly through guided, librarian-led tours. This paper presents the results of a preliminary study comparing the efficacy of learning and affective outcomes between face-to-face library tours and online library tours at Kent State University.  相似文献   

19.
《图书馆管理杂志》2013,53(1-2):65-74
Abstract

Institutions, as we know, are quickly embracing distance education, in the forms of online or Web-based courses and programs at phenomenal rates. Oftentimes, however, significant institutional structures, including such areas as registration, advising, library, and technical support are overlooked until too late. Institutions must have clear, well-planned strategies in place in order to maximize their students' learning experiences and overall satisfaction with distance education programs to avoid attrition and maximize retention. This paper provides many useful and easy to implement strategies for institutions considering distance education, as well as for those already engaged in serving students online. In particular, this paper explores experiences of students pursuing the Master of Library and Information Science degree through a Web-based program. Their challenges will be described, and the institutional responses and solutions will be offered.  相似文献   

20.

Question:

How were traditional librarian reference desk services successfully eliminated at one health sciences library?

Setting:

The analysis was done at an academic health sciences library at a major research university.

Method:

A gap analysis was performed, evaluating changes in the first eleven months through analysis of reference transaction and instructional session data.

Main Results:

Substantial increases were seen in the overall number of specialized reference transactions and those conducted by librarians lasting more than thirty minutes. The number of reference transactions overall increased after implementing the new model. Several new small-scale instructional initiatives began, though perhaps not directly related to the new model.

Conclusion:

Traditional reference desk services were eliminated at one academic health sciences library without negative impact on reference and instructional statistics. Eliminating ties to the confines of the physical library due to staffing reference desk hours removed one significant barrier to a more proactive liaison program.  相似文献   

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