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Nicholas Faulkner Bradley Jorgensen Georgina Koufariotis 《Government Information Quarterly》2019,36(1):61-68
Low uptake is one of the largest risks facing government agencies that seek to increase efficiency and reduce costs by providing services online. To date, very few studies have tested interventions to increase citizens' use of e-government services. Instead, almost all existing research has focused on identifying correlates of adoption. In the current study, we developed an intervention to increase citizens' use of an e-government service and tested it using a quasi-experiment. The intervention used several techniques informed by research from the applied behavioural sciences to encourage usage, including: altering defaults (customers who visited a customer service centre were invited to complete a form online rather than joining a queue), providing facilitating conditions (customer support was made available), and promoting the benefits and ease of the online service (a customer service representative and in-store written materials emphasised these points). Results indicated that the intervention significantly increased customers' use of the online service by 14.1 percentage points, 95% CI [9.1, 19.2]. Additionally, a survey of customers who experienced the intervention showed they were highly satisfied and appreciated the time-saving benefits, ease of use, and customer support provided. This study is among the first to provide a rigorous test of an intervention to encourage citizens to use e-government services, and can be used to inform practical efforts to increase e-government uptake. 相似文献
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Dongyang Zhang Georgina Cosma Russell Boyatt Jane Sinclair Jane Yau 《Assessment & Evaluation in Higher Education》2014,39(6):743-758
There has been much research and discussion relating to variations in plagiaristic activity observed in students from different demographic backgrounds. Differences in behaviour have been noted in many studies, although the underlying reasons are still a matter of debate. Existing work focuses mainly on textual plagiarism, and most often derives results by studying (small) groups of overseas students studying in a Western context. This study investigates understanding of source-code plagiarism (i.e. plagiarism of computer programmes) amongst university students in China. The survey instrument was a Chinese translation of a survey previously administered in English in the UK. This paper reports the results of the exploratory survey conducted in China, and compares these results to those from a parallel survey conducted in the UK. The results show that there is a significant difference in understanding between the respondents from the two surveys, and suggest topics which a future and more comprehensive study may focus on. 相似文献
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Instructional Science - Students’ problem-solving success depends on more than their knowledge and abilities. One factor that may play a role is the teacher’s expectations of students.... 相似文献
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In this study we analyse the relationship between Mexican students’ enrolment in the International Baccalaureate (IB) Diploma Programme (DP) and their college preparedness using a case-study methodology. We found that from the Mexican schools that offer the IB DP, most IB students are fairly successful in their college applications, such that the majority enrols at among the most well-regarded post-secondary institutions in Mexico. The possibility that IB DP grades and/or examination records might help boost students’ college admissions options does not seem to be a primary motivating factor for students’ IB DP enrolment. Rather, we found that students enrol in the IB DP because they think it will help prepare them to successfully handle college-level work. Students and educators believe that various aspects of the IB DP prepare them for college-level work, including the Theory of Knowledge course, the Extended Essay and the Creativity, Action and Service programme. 相似文献
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Gary McCulloch Georgina Brewis 《Paedagogica Historica: International Journal of the History of Education》2016,52(1-2):1-7
AbstractThis editorial introduction to the special issue on education, war and peace proposes that the dynamics between education, war and peace have been insufficiently researched in the history of education but have become a focus of increasing attention. Education for war, education for peace, the impact of war on education, and representations of war and peace are particular aspects of this general theme that are developed in detail in the collection as a whole. 相似文献
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This is an exploration of methodological debates related to ethnographic research. Reflection on conducting research on school choice in an Australian regional centre is the beginning point for a discussion of what Appadurai describes as a dialectical relationship between the neighbourhood and its capacity to exist and reshape itself in relation to outside forces. The place of the researcher is considered in relation to a regional context and the possibility that within such a context, the urban researcher could be a ‘stranger’. The notion of the ‘strange’ researcher is used to explore belonging and through it, geographic imaginaries of regionality. The case is made that the production of locality in this region contributed to a researcher ‘lock out’ because local knowledge about school choice was being unsettled. The paper takes up the question of how research in a region can contribute to understandings of ethnographic research as unbounded. 相似文献