Financial Feeling: An Investigation of Emotion and Communication in the Workplace     

Katherine I. Miller - Katherine Miller is a Professor  Director of Graduate Studies in the 《Journal of Applied Communication Research》2008,36(1):8-32

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.  相似文献   

Book reviews     

Henry Miller  John Ziman  Keith Pavitt 《Minerva》1975,13(1):121-130

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Benchmarking scientific journals from the submitting author's viewpoint     

Bo‐Christer Bjrk  Jonas Holmstrm 《Learned Publishing》2006,19(2):147-155

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A Model for Quantitatively Analyzing Representations of Social Class in Screen Media     

Elizabeth Behm-Morawitz  Brandon M. Miller  Jennifer Lewallen 《Communication Research Reports》2018,35(3):210-221

Content analyses of prime-time television provide a picture of predominant cultural stereotypes and social trends. The present research is a quantitative content analysis of social class in popular broadcast and cable television in the United States. This research advances scholarship by systematically analyzing character class in addition to more commonly examined variables such as race and gender. A model for the operationalization of class for quantitative content analyses of mediated texts is offered. This proof of concept study demonstrates the viability of studying media representations of class quantitatively to systematically document patterns of portrayal.  相似文献   

Health science libraries in Sweden: new directions,expanding roles          下载免费PDF全文

Lotta Haglund  Annikki Roos  Petra Wallgren‐Björk 《Health information and libraries journal》2018,35(3):251-255

Librarians in Sweden are facing huge challenges in meeting the demands of their organisations and users. This article looks at four key areas: coping with open science/open access initiatives; increasing demands from researchers for support doing systematic reviews; understanding user experiences in Swedish health science libraries; and the consequences of expanding roles for recruitment and continuing professional development. With regard to changing roles, there is an increasing shift from the generalist towards the expert role. The authors raise the issue as to how to prepare those new to the profession to the changing environment of health science libraries.  相似文献   

Evening electronic device use and sleep patterns in athletes     

Maddison J. Jones  Brian Dawson  Daniel F. Gucciardi  Peter R. Eastwood  Joanna Miller  Shona L. Halson 《Journal of sports sciences》2019,37(8):864-870

The present study aimed to investigate pre-sleep behaviours (including evening electronic device use) and sleep quantity in well-trained athletes. Seventy well-trained athletes (44 females, 26 males) aged 21 ± 4 y from a range of team and individual sports were asked to complete an online sleep diary for 7 days. The sleep diary included questions about pre-sleep behaviours (e.g. napping, caffeine intake), electronic device use in the 2 h prior to bedtime (e.g. type of device and duration of use) and sleep (e.g. time in bed, sleep onset latency). On average, athletes spent 8:20 ± 1:21 h in bed each night. Associations between age, time in bed and sleepiness suggested that younger athletes spent more time in bed (B = -0.05, p = 0.001) but felt sleepier (r = -0.32, p < 0.01) than older athletes. On average, athletes mostly used electronic devices for 0–30 min prior to sleep. The use of multiple devices in the evening was associated with more perceived difficulty in falling asleep (B = 0.22, p = 0.03), but no associations existed with other sleep variables. In summary, younger athletes may require later start times or improved sleep quality to resolve excessive sleepiness.  相似文献   

American Women's Wartime Dress: Sociocultural Ambiguity Regarding Women's Roles During World War II          下载免费PDF全文

Martha L. Hall  Belinda T. Orzada  Dilia Lopez‐Gydosh 《Journal of American culture (Malden, Mass. : 2003)》2015,38(3):232-242

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My Aspergirl: Stieg Larsson's Millennium Trilogy and Visualizations     

Sheng‐mei Ma 《Journal of American culture (Malden, Mass. : 2003)》2014,37(1):52-63

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Commemoration in America: Essays on Monuments,Memorialization, and Memory David Gobel and Daves Rossell,Editors. Charlottesville: University of Virginia Press, 2013.     

Jennie Lightweis‐Goff 《Journal of American culture (Malden, Mass. : 2003)》2014,37(3):343-344

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Just Queer Folks: Gender and Sexuality in Rural America Colin R. Johnson. Philadelphia,PA: Temple University Press, 2013.     

Jennie Lightweis‐Goff 《Journal of American culture (Malden, Mass. : 2003)》2014,37(3):365-366

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