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991.
992.
继承SERVQUAL的评价方法和工作机理,LibQUAL+®经历了一个不断修订的过程,其最新的发展动态是LibQUAL+®精简版LibQUAL+®Lite的实验。我国先后有数十个图书馆运用SERVQUAL原型、LibQUAL+®的修正模型进行图书馆服务质量评价的实证研究。评价模型主要围绕文献资源、服务效果、图书馆环境、图书馆员、图书馆设施5个方面。清华大学图书馆的实践表明,LibQUAL+®的思路和模式也基本适用于国内大学图书馆。清华大学图书馆在已有工作的基础上,从国内研究图书馆的实际状况出发,站在用户的角度和立场上,从用户对图书馆的需求出发,研制了一套基于用户需求的图书馆服务质量评价方法与模式,并通过多个图书馆的实证,为国内研究图书馆进行本土化的服务质量评价提供了具有借鉴价值的模型和体系。 相似文献
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《图书馆管理杂志》2012,52(3-4):294-303
ABSTRACT Academic special collections librarians have made great strides in making their collections discoverable and accessible to a wide audience. This article examines use of special collections departments and the many kinds of outreach librarians undertake to increase access to and knowledge of their collections, including creating electronic finding aids, digitizing material, collaborating with faculty, increasing participation in instruction and reference, and using exhibits, social media, and relationships with community partners to further the mission and goals of the library and the college or university. The article uses the University of Illinois at Chicago Special Collections Department as a case study. 相似文献
995.
社会性标签应用广泛,但理论比较落后。文章提出几个社会性标签理论,以理论为基础,概括出社会性标签的特性。社会性标签的优势突出,但由于自由性而存在的缺陷也相当明显。应该对社会性标签进行适当的控制,提出四种控制方法。其中,有对标签创建的过程中控制,也就是借助并结合传统分类法对社会性标签适当控制,分别是等级分类法对社会性标签控制和分面分类法对社会性标签控制;也有对标签形成后浏览进行控制,即标签云对标签呈现的控制;还有依靠用户社群力量,由用户共同改善他们创建的标签集合,即用户参与的社群力量控制社会性标签。 相似文献
996.
文章从数字科研环境出发界定个人科研信息空间,通过分析现有个人信息空间的功能形态等,从宏观上阐述个人科研信息空间的构建模式、具体的目标和功能框架定位(资源定位、平台定位、功能定位)。 相似文献
997.
《Africa Education Review》2013,10(5):70-85
ABSTRACTThe focus of research to date has been on barriers rather than facilitating factors to participation for wheelchair users at higher education institutions (HEIs). This article reports on a single case study that explored the facilitating factors which contributed to a young male student with a spinal cord injury’s participation at a South African university. Semi-structured interviews were conducted with the student and two peers whom he identified as key informants. The interviews focused on exploring his lived experience to identify factors which the participants perceived as facilitators to participation at university. The four most prominent facilitating factors that emerged during the data analysis were his drive, attitude, disposition and relationships. As the young man fully engaged in a variety of occupations at university, his sense of independence and self-worth were enhanced, which in turn led to him having a meaningful and productive university life, being able to manage any of the barriers he encountered on campus. 相似文献
998.
Terry Reese Jr. 《资料收集管理》2013,38(2):163-167
This article discusses a novel approach being developed at Oregon State University Libraries to move beyond usage statistics as a method to capture the larger impact of a specific set of resources for faculty. Utilizing a custom developed survey application, Oregon State University collection development librarians are able to modify the proxy workflow, inserting a point-of-use survey, allowing data collection to occur at the point of need and only on specific resources of interest. 相似文献
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1000.
Carl Grant 《Public Library Quarterly》2013,32(2):158-164
The new OCLC report Perceptions of Libraries 2010 offers librarians a valuable end-user viewpoint of library services in today's information-rich environment. The result is cause for major concern. Library administrators should view the findings as a call to action; a time for revolutionary, not evolutionary, thought in how the future of library services will be defined and implemented. 相似文献