图书相关文献资源发现与获取系统构建——基于预索引元数据仓储     

熊拥军  欧鹏杰 《图书情报知识》2011,(6):101-106

针对WEB环境下图书相关文献资源的多样性和平台的异构性,使得读者对资源的获取不方便。提出基于预索引数据仓储的图书相关资源发现和获取方法,来集成各种类型的图书文献资源。对预索引元数据仓储模型、元数据的自动获取、对象的链接和用户体验等技术深入分析,并采用TRS信息技术来构建图书相关文献资源发现与获取系统。  相似文献   

欠发达地区农村用户个性化信息需求与服务     

周彤 《高校图书馆工作》2011,(5):72-74

信息的贫困是欠发达地区经济发展迟缓的主要因素之一,文章通过分析欠发达地区农村信息化建设存在的主要问题和个性化信息需求方式,提出针对用户个性化信息服务模式,进而促进欠发达地区农村经济发展和农民增收。  相似文献   

图书馆用户信用缺失问题刍议     

徐琳  魏巍  谢丽娜 《图书馆工作与研究》2011,(7):43-46

本文对当前图书馆管理中存在的用户信用缺失问题进行了简要分析,对图书馆用户信用体系建设进行了探讨,希望能够为图书馆用户信用体系建设提供一定的建设思路,规范用户行为,提升图书馆服务质量。  相似文献   

天津市图书馆联盟用户信息采集初探     

田宁 《图书馆工作与研究》2011,(4)

本文研究了面向天津市图书馆联盟各成员馆馆员的天津市图书馆联盟用户管理系统的用户信息采集模块,并叙述了各成员馆馆员采集用户信息的流程、途径和方法,使各馆员能准确了解用户具体的信息需要,并提供有针对性的信息服务,提高用户满意度.  相似文献   

面向Y一代的大学图书馆用户服务   总被引：3，自引：0，他引：3  

柯平  陈雅茜 《大学图书馆学报》2011,29(4):5-10,17

探讨了Y一代的概念、学习特征、对图书馆服务的需求,提出了大学图书馆针对Y一代用户改进服务的对策。  相似文献   

外语院校图书馆电子资源用户满意度调查及改进策略     

胡礼忠  严丹 《大学图书馆学报》2011,29(6):79-85

以基于用户满意度的图书馆电子资源质量评价模型为基础设计调查问卷,从馆藏电子资源满足师生用户教学科研的需求程度出发,对上海外国语大学的电子资源建设现状及用户满意度进行调查,收集用户的反馈信息和意见建议,并在此基础上提出针对性的改进措施,以期为外语类院校图书馆进一步完善电子信息资源建设提供参考。  相似文献   

This is what I’m doing and why: Methodological reflections on a naturalistic think-aloud study of interactive information behaviour     

Stephann Makri  Ann BlandfordAnna L. Cox 《Information processing & management》2011

Many user-centred studies of electronic information resources include a think-aloud element – where users are asked to verbalise their thoughts, interface actions and sometimes their feelings whilst using these resources to help them complete one or more information tasks. These studies are usually conducted with the purpose of identifying usability issues related to the resource(s) used or understanding aspects of users’ information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or provide detailed reflection on methodological decisions made. In this article, we discuss and reflect on the methodology used when planning and conducting a think-aloud study of lawyers’ interactive information behaviour. Our discussion is framed by Blandford et al.’s PRET A Rapporter (‘ready to report’) framework – a framework that can be used to plan, conduct and describe user-centred studies of electronic information resource use from an information work perspective.  相似文献   

Demand articulation in emerging technologies: Intermediary user organisations as co-producers?     

Wouter P.C. BoonAuthor Vitae  Ellen H.M. Moors Author VitaeStefan Kuhlmann Author Vitae  Ruud E.H.M. Smits Author Vitae 《Research Policy》2011,40(2):242-252

User involvement is assumed to be beneficial to innovation processes. Intermediary user organisations contribute to articulating societal demands for innovations. However, the learning processes inside these organisations are still not understood well. Therefore, this paper empirically investigates intermediaries using an event history approach. It yields characteristic learning mechanisms, e.g. concerning the management of expectations or actively building a case. If intermediaries overcome challenges regarding positioning, representation and the level of proactivity, they can play a precarious role in demand articulation in the context of new technologies.  相似文献   

Users as service innovators: The case of banking services     

Pedro Oliveira  Eric von Hippel 《Research Policy》2011,40(6):806-818

Many services can be self-provided. An individual user or a user firm can, for example, choose to do its own accounting - choose to self-provide that service - instead of hiring an accounting firm to provide it. Since users can ‘serve themselves’ in many cases, it is reasonable to suspect that they can also innovate with respect to the services they self-provide - possibly without the assistance of service providers.In this paper, we conduct the first quantitative exploration of the importance of services innovation by users, focusing on the field of commercial and retail banking services. We find that 55% of today's computerized commercial banking services were first developed and implemented by non-bank firms for their own use, and 44% of today's computerized retail banking services were first developed and implemented by individual service users rather than by commercial financial service providers. Manual precursors to these services - manual procedures that carried out functions similar to computerized services in our sample - were almost always developed by users as self-services.Our empirical findings differ significantly from prevalent producer-centered views of service development. We speculate that the patterns we have observed in banking with respect to the major role of users in service development will prove to be quite general. If so, this will be an important matter: on the order of 75% of GDP in advanced economies today is derived from services. We discuss the implications of our findings for research and practice in service development.  相似文献   

e-Government stakeholders—Who are they and what do they want?     

Jennifer Rowley^{Author Vitae} 《International Journal of Information Management》2011,31(1):53-62

There is an increasing recognition that various stakeholder groups for e-government have a significant role to play in ensuring the long-term success of the e-government enterprise. This article seeks to contribute to the understanding of the stakeholders’ multiple perspectives by proposing typologies of stakeholder roles, and stakeholder benefits, respectively, and embedding these in a stakeholder benefits analysis tool. A literature review is used to surface the diverse existing categorizations of e-government stakeholders and their interests and the benefits sought. This review informs a proposal for a typology of stakeholder roles, and for a typology of stakeholder benefits, which together are used to construct an initial proposal for a stakeholder benefits analysis tool (SBAT), which can be used to map stakeholder roles to stakeholder benefits. This tool has been tested by an expert group, and revised. This exploratory study is an important first step towards the development of tools and approaches for understanding the benefits sought by a wide range of different stakeholder groups in e-government. Progress in the development of such tools is important for the development of knowledge and practice, policy, and evaluation with respect to stakeholder engagement with, and participation in, e-government.  相似文献