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INTRODUCTIONWe study the problem of online scheduling on two identical parallel machines with a new feature that service requests from various customers are entitled to many different grade of service (GoS) levels. The goal is to minimize the makespan under the constraint that all requests are satisfied. This problem was first proposed by Hwang et al.(2004) and is motivated by the following scenario. In the service industry, the service providers often have special customers, such as, go…  相似文献   
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