Financial Feeling: An Investigation of Emotion and Communication in the Workplace     

Katherine I. Miller - Katherine Miller is a Professor  Director of Graduate Studies in the 《Journal of Applied Communication Research》2008,36(1):8-32

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.  相似文献   

Measuring Cultural Dimensions of Classroom Interactions     

Bryant Jensen  Sara Grajeda  Edward Haertel 《Educational Assessment》2018,23(4):250-276

We trace the development and analyze the generalizability of the Classroom Assessment of Sociocultural Interactions (CASI), an observation system designed to measure cultural dimensions of classroom interactions. We establish CASI measurement properties by analyzing panoramic videos of 4th and 5th grade classrooms from the Measures of Effective Teaching project, and argue for its significance in terms of achievement opportunity for minoritized students and needed evidence regarding equitable teaching. We frame ten dimensions of sociocultural interactions within three domains: Life Applications (i.e., connections with what students know and do outside of school); Self in Group (i.e., interdependence to motivate learning and foster social identities); and Agency (i.e., how freedom and choice are managed).

We demonstrate how measurement error is associated with raters, lessons, and lesson segments, and discuss implications for CASI refinement, as well as appropriate instrument uses to enrich learning opportunities for minoritized students across a variety of classroom settings.  相似文献   

When Librarians Hit the Books: Uses of and Attitudes Toward E-Books     

Katherine Hanz  Dawn McKinnon 《The Journal of Academic Librarianship》2018,44(1):1-14

Librarians offer a unique perspective on e-books: on one hand they collect these resources and train users as part of their jobs, while on the other hand, they may be users of e-books themselves. With recent increases in research expectations for Canadian academic librarians, this study aimed to discover: when librarians do research, do they use e-books and how often are they using them? This study examines the results of a survey of 392 academic librarians from across Canada. The survey generated data on librarians' use of, and attitudes towards, e-books. While a number of studies examine the use and opinions of e-books among other user groups, this study examines how librarians search for or use e-books differently than other user groups. Results will help librarians to improve their liaison work and make more informed collection development decisions at their own institutions.  相似文献   

Blurring the Line between Mosque and State: Public Education in the Twin Cities     

Katherine Kersten 《Academic Questions》2011,24(1):32-49

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Identity Matters: Describing and Interconnecting With EAC-CPF     

Anila Angjeli  Katherine M. Wisser 《Journal Of Archival Organization》2015,12(1-2):1-3

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On This Issue's Cover     

Katherine Furgol Castellano 《Educational Measurement》2016,35(2):4-5

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Evaluating indicator‐based methods of ‘measuring long‐term impacts of a science center on its community’     

Eric Allen Jensen 《科学教学研究杂志》2016,53(1):60-64

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Eating Attitudes and Behaviors Among Female College Students     

Katherine D. Veazey Morris  Gilbert R. Parra  Sarah R. S. Stender 《Journal of College Counseling》2011,14(1):21-33

The authors assessed the influences of several risk factors—self‐esteem, history of unwanted sexual contact (USC), depression, and sorority membership—on eating‐related and weight‐related attitudes and behaviors. Findings provide support for the roles of self‐esteem, depression, and USC on restricting attitudes. According to the authors' model, these independent variables predicted restricting attitudes that then predicted restricting behaviors. Implications for preventive interventions and the study's limitations are discussed.  相似文献   

The future is not what it used to be: Changing views on contemporary color photography     

Nora W. Kennedy  Meredith Reiss  Katherine Sanderson 《文物保护研究》2016,61(3):91-97

Attitudes and approaches toward the collection, use, and care of color photographs have evolved enormously since the official arrival of commercially viable color photographic processes in the early twentieth century. This article traces the evolution of collection, exhibition, and preservation practices for works of art in color photography over the last few decades, as represented by one institution, The Metropolitan Museum of Art.  相似文献   

‘Social Skills’: Following a Travelling Concept from American Academic Discourse to Contemporary Danish Welfare Institutions     

Annick Prieur  Sune Qvotrup Jensen  Julie Laursen  Oline Pedersen 《Minerva》2016,54(4):423-443

The article traces the origin and development of the concept of social skills in first and foremost American academic discourse. As soon as the concept of social skills was coined, the concern for people lacking such skills started and has been on the increase ever since (now sharing public attention with related concepts such as self-control, emotional intelligence and empathy). After the analysis of the academic history of the concept follows an examination of the implementation of a range of assessment instruments and training programmes related to social skills (and lack hereof) in contemporary Danish welfare institutions (more specifically, day nurseries and schools, employment and penal services). The analysis forwarded in the article thus demonstrates how an intellectual idea may develop and travel - and on its journey connect to pre-existing cultural logics and societal concerns. The idea of social skills has through its development been made uncontroversial – everybody wants to be skilful. The concept does, however, convey an individualistic view on social life and imposes a reflexivity over own performance on the participants. Further, its normative character contributes to a problematization of those who are perceived to lack these skills.  相似文献