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Although there is near consensus on the need for privacy, the reality is that people's attitude toward their personal information privacy is complex. For instance, even when people claim that they value their information privacy, they often trade their personal information for tangible or intangible benefits. In this article, the research on different ways in which people respond to risks to privacy is examined. They include information seeking to reduce uncertainty, the withholding of information, and the provision of fabricated information. The impact of trust and inducements on Internet users’ willingness to share personal information is also examined. Thereafter, important postulates from theories in communication, social psychology, and sociology are synthesized into a comprehensive theoretical framework for personal information-related behaviors in the online environment. 相似文献
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Though seldom read or consulted, privacy statements are often the only means for users to know how their personal data will be used by collecting organizations. While the length and the legalistic nature of most privacy statements are often blamed for people's reluctance to consult such documents, studies on the factors that influence users' intention to read privacy statements are still non-existent. For this survey, respondents from the Netherlands were presented with the situation of registering a child for a basic school through their municipalities' websites. The scenario was selected since it was assumed that it would be one that would require a significant amount of personal data from registrants, and not just the usual contact information. Results of the conducted online survey reveal that although not all users consult a privacy statement on a municipal website before they would disclose personal data, the availability and the ease of finding them on a municipal website strongly contribute to users' belief that a municipality can be trusted with their personal data whenever they are shared for a particular online transaction. This study also shows that users' perceptions of the risks involved in the online disclosure of their personal data influenced their intention to read online privacy statements on municipal websites. Older users were also more likely to consult privacy statements than their younger counterparts, while those with lower levels of education and internet experience expressed a higher tendency to read such online documents than those with higher levels of education and internet experience. 相似文献
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Various studies show that the display of a privacy statement on an organization's website can be a potent, but simple way of acquiring clients' and users' trust, which results in the completion of transactions with the organization through its website. Empirical studies that analyze the contents of privacy statements on commercial websites are profuse, while privacy statements posted on the websites of non-commercial organizations have been largely ignored by researchers. In this study, the contents of privacy statements on Dutch municipal websites are analyzed. Using the important provisions of the Wet Bescherming Persoonsgegevens (WBP) or the Dutch Personal Data Protection Act, the study also looked into the conformity of the contents of privacy statements with the existing law on privacy protection in the Netherlands. We also looked into the availability and findability of privacy statements on Dutch municipal websites. Three important findings resulted from this study: first, not all municipal websites bother to post privacy statements on their websites; second, most municipalities do not ensure that their online privacy statements are findable; and third, privacy statements on Dutch municipal websites emphasize diverging assurances and promises—with some privacy policies containing all the important provisions of the WBP, and others offering only general, and sometimes rather vague, guarantees. 相似文献
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Ardion BeldadAuthor Vitae Thea van der GeestAuthor Vitae Michaël SteehouderAuthor Vitae 《Government Information Quarterly》2012,29(1):41-49
This article discusses the results of a large-scale Internet survey (with 1156 respondents) that investigated the cues and factors that could positively influence Dutch Internet users' trust in government organizations in terms of their usage and processing of citizens' personal data. Confidence in online privacy statements, as indicated by the results of this study, significantly influences trust in government organizations among Dutch Internet users with and without previous e-government experience. Among those with e-government experience, the quality of their online government transaction experience and a positive government organizational reputation can also increase their trust in government organizations, specifically in terms of how they process and use citizens' personal data. 相似文献
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