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Pamela Johnston 《Journal Of Access Services》2016,13(1):1-6
The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons. 相似文献
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Jared Harmon 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(5):254-268
This article reports the results of an effectiveness study conducted on the Indiana Share Program, a collective interlibrary loan borrowing program managed by the Indiana State Library. A subset of interlibrary loan departments in Indiana was surveyed regarding satisfaction with the interlibrary loan process. Filled request and turnaround time statistics for the year 2010 were also collected. These were compared with the same survey and statistics gathered from the Share Program group. The study found that Share fared well in the statistics. The survey answers were also very similar, showing no statistically significant difference. 相似文献
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LeEtta M. Schmidt 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):59-66
In 2008 the Interlibrary Loan department of the University of South Florida, Tampa, began a Purchase on Demand program, using interlibrary loan requests to supplement Collection Development practices. After three years the program was analyzed for effectiveness and compared to other programs currently in operation. To achieve a complete evaluation, interlibrary loan patrons were surveyed on their awareness and use of the Purchase on Demand program. This article combines the analysis of USF's program with recommendations gained through administration and evaluation of Purchase on Demand. 相似文献
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Karli R. Mair Kristine J. Shrauger 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):5-22
As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a project plan for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Rhea Rubin's (2006) Outcome Measurement model. The article reviews the relevant literature, analyzes the current internal and external climate in which the service will be implemented, discusses the logistical aspects of the service such as cost, delivery method, and staffing, and concludes by determining the goals and outcomes of the service based on these factors. This article is the first in a series of three articles that together make up an entire project planning and management document, including planning, marketing, and assessing the service. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting. 相似文献
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LeEtta M. Schmidt Dennis Smith 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3-4):63-76
This article revisits discussion from “The Florida State Libraries Resource Sharing Initiative: Unity Among a Disparate Group” (Schmidt & Smith, 2012) on the implementation of a new resource sharing program within the Florida State University Libraries called UBorrow. The program and its effects are assessed after 2 years with comparison to the project launch's original predictions. 相似文献
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Karli R. Mair Kristine J. Shrauger 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):23-40
As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a marketing strategy for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Fisher and Pride's (2006) Blueprint for Your Library Marketing Plan. It includes a review of relevant literature on marketing delivery services, service and marketing goals and outcomes, target audiences, marketing messages, message delivery strategies, marketing budget, and management of staff responsibilities. This article is the second in a series of three articles that together make up an entire project planning and management document that is based on Rhea Rubin's (2006) Outcome Measurement model. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting. 相似文献
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ABSTRACT Many events over the past decade have jeopardized the library's ability to fulfill its basic mission resulting in a shift of information delivery paradigms. Interlibrary loan, document delivery and resource sharing have become essential rather than peripheral and funding patterns are reflecting this philosophical shift. There is renewed interest in cooperative collection development and multiple options for meshing document delivery with an existing ILL program. Within this environment under a redefined mission statement, the Rasmuson Library, University of Alaska Fairbanks, addresses these shifting paradigms and has implemented a program to meet the information needs of its patrons. 相似文献
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Kaitlin Kehnemuyi Sylvie C. Larsen 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2019,28(5):139-149
AbstractFull-text research pirating sites are a fact of life at this point. Regardless of how we personally feel about this issue, the fact that students, researchers, and patrons are turning away from the library as a legitimate source for research documents means libraries’ numbers are affected. We are all seeing usage numbers go down, it’s a trend throughout ILL. This could be for a number of reasons: use of OA and pre-print servers, better collection development, or an increase in use of pirating or black market PDF websites. Regardless, this decrease in numbers can lead to a decrease in funding for our departments. At the same time we have seen cases of abuse in institutional logins. During this discussion we will look at some examples of attempted phishing and impersonation techniques used by “pirates,” our library patrons’ motivations for using these sites, consequences for the user as well as the institution, and the role of ILL in this conundrum. 相似文献
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Toccara D. Porter 《Journal Of Access Services》2020,17(2):83-95
AbstractTennessee State University was a decade long user of OCLC’s ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC’s new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would eventually replace ILLiad. This article covers three areas of the implementation: communication, staff training, and outreach. Explained is the communication had between library staff and OCLC representatives, what our participation in online cohort training involved, and included are visuals used to inform our campus about Tipasa. 相似文献