| 现代图书馆服务中CS战略的导入及实施 |
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| 引用本文： | 赵明臻,张红.现代图书馆服务中CS战略的导入及实施[J].南阳师范学院学报,2003,2(4):118-120. |
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| 作者姓名： | 赵明臻 张红 |
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| 作者单位： | 南阳师范学院,图书馆,河南,南阳,473061 |
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| 摘 要： | 现代图书馆的管理与服务应积极导入CS战略并有效地组织实施，从而建立以读为导向，追求以“读满意”为基本精神的服务模式，为读提供优质、满意的服务，最大限度地满足读需求。
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| 关 键 词： | 现代图书馆 读者服务 CS战略 管理目标 服务模式 |
| 文章编号： | 1671-6132(2003)04-0118-03 |
| 修稿时间： | 2002年7月11日 |
Introduction and Implementation of CS Strategy into the Service for Modern Libraries |
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| ZHAO Ming-Zhen,ZHANG Hong.Introduction and Implementation of CS Strategy into the Service for Modern Libraries[J].Journal of Nanyang Teachers College,2003,2(4):118-120. |
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| Authors: | ZHAO Ming-Zhen ZHANG Hong |
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| Abstract: | According to the basic content of CS strategy, the thesis discusses about the active introduction and effective implementation of CS strategy into the management and service for modem libraries. In this way, we can establish a new service pattern, with the readers as its center, the satisfaction from the readers as its goal, providing high - quality service to meet the needs of the readers to the ultimate extent. |
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| Keywords: | CS strategy library management services for the readers |
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