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Applying Organization Theory to the Interlibrary Loan and Document Delivery Department |
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| Abstract: | Abstract Anticipating and adapting to change can prove challenging to interlibrary loan units. By incorporating organization theory into interlibrary loan operations, however, interlibrary loan practitioners at all staffing levels can discover new and more effective ways to respond to change. This article explores five organization theory topics as they apply to interlibrary loan: change, communication, culture, leadership, and motivation. |
| Keywords: | Change interlibrary loan communication leadership motivation organization theory |