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Analysis and lessons learned instituting an instant messaging reference service at an academic health sciences library: the first year |
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| Authors: | Kipnis Daniel G Kaplan Gary E |
| Institution: | Thomas Jefferson University, 1020 Walnut Street, Mezzanine, Philadelphia, PA 19107, USA. dan.kipnis@jefferson.edu |
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| 本文献已被 PubMed 等数据库收录！ | |