| 读者服务语言的人文关怀 |
| |
| 引用本文： | 刘陈萍.读者服务语言的人文关怀[J].江西图书馆学刊,2004,34(2):54-55. |
| |
| 作者姓名： | 刘陈萍 |
| |
| 作者单位： | 福建省图书馆 |
| |
| 摘 要： | 探讨了读服务语言人关怀的重要性，以及在服务中从有声语言到体态语言的具体运用。
|
| 关 键 词： | 公共图书馆 读者服务 服务语言 人文关怀 |
Humanistic Solicitude in Customer Service Language |
| |
| Liu Chenping.Humanistic Solicitude in Customer Service Language[J].The Journal of the Library Science in Jiangxi,2004,34(2):54-55. |
| |
| Authors: | Liu Chenping |
| |
| Institution: | Liu Chenping |
| |
| Abstract: | This paper probes into the importance of humanistic solicitude in customer service language as well as the utilization of audible language and body language in customer service. |
| |
| Keywords: | Public library Reader Service Service Language Humanistic Solicitude |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
