| 旅行社导游人员流失的原因及对策分析 |
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| 引用本文： | 李翔凌.旅行社导游人员流失的原因及对策分析[J].河南科技学院学报,2010(5):13-16. |
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| 作者姓名： | 李翔凌 |
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| 作者单位： | 郑州铁路职业技术学院,河南郑州450052 |
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| 基金项目： | 河南省政府决策研究招标课题“河南省旅游业可持续发展研究”（B692） |
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| 摘 要： | 作为我国旅游从业者队伍的重要组成部分,导游人员是旅游业的重要生产力,是旅行社中的首要人力资源和企业的核心竞争力之一。但现实状况却是,旅行社导游人员流失问题严重,极大地影响了旅行社正常经营和持续发展。目前,如何保持导游队伍的稳定,降低流失率已经成为旅行社人力资源管理面临的严峻挑战和影响旅行社发展的重要课题。文章从这一点出发,立足于旅行社企业层面,探求导游人员流失的原因及解决对策。
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| 关 键 词： | 旅行社 导游人员 人才流失 原因 对策 |
Analysis of the causes and countermeasures of the drain of tour guide in travel agency |
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| Li Xiangling.Analysis of the causes and countermeasures of the drain of tour guide in travel agency[J].Journal of Henan Institute of Science and Technology(Natural Science Edition),2010(5):13-16. |
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| Authors: | Li Xiangling |
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| Institution: | Li Xiangling (Zhengzhou Institute of Railway Technology,Zhengzhou 450052,China) |
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| Abstract: | As an important part of practitioners of tourism,tour guide is the major productive force of tourism and the chief Human resources of travel agency.And tour guide is the core competitiveness of travel agency.Actually,the drain of tour guide is so serious that it has produced important effects on the sustainable and sound development of travel agency.This means the enterprise must do something,such as enhance human resource management practices,so as not to lose tour guide or to reduce turnover rate of tour guide.Based on what has been discussed so far,from travel agency,the writer try to seek the causes and countermeasures of the drain of tour guide. |
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| Keywords: | travel agency tour guide brain drain causes countermeasures |
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