Contextual gaps: privacy issues on Facebook |
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| Authors: | Gordon Hull Heather Richter Lipford Celine Latulipe |
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| Institution: | (1) Department of Philosophy, University of North Carolina Charlotte, 9201 University City Blvd., Charlotte, NC 28223-0001, USA;(2) Department of Software Information Systems, University of North Carolina Charlotte, Charlotte, NC, USA |
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| Abstract: | Social networking sites like Facebook are rapidly gaining in popularity. At the same time, they seem to present significant
privacy issues for their users. We analyze two of Facebooks’s more recent features, Applications and News Feed, from the perspective
enabled by Helen Nissenbaum’s treatment of privacy as “contextual integrity.” Offline, privacy is mediated by highly granular
social contexts. Online contexts, including social networking sites, lack much of this granularity. These contextual gaps
are at the root of many of the sites’ privacy issues. Applications, which nearly invisibly shares not just a users’, but a
user’s friends’ information with third parties, clearly violates standard norms of information flow. News Feed is a more complex
case, because it involves not just questions of privacy, but also of program interface and of the meaning of “friendship”
online. In both cases, many of the privacy issues on Facebook are primarily design issues, which could be ameliorated by an
interface that made the flows of information more transparent to users. |
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