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信息共享空间的用户满意度评价
引用本文:翁菊梅.信息共享空间的用户满意度评价[J].大学图书情报学刊,2012,30(5):80-83.
作者姓名:翁菊梅
作者单位:湖北经济学院,武汉,430205
摘    要:文章在分析了影响信息共享空间(IC)用户满意度因素的基础上,探讨了IC用户满意度的评价标准与方法,并结合湖北经济学院图书馆开展的IC用户满意度问卷调查,有针对性地提出了完善图书馆IC服务工作的措施.

关 键 词:信息共享空间  用户满意度  图书馆服务

Joint-sharing of informational commons and assessment for the index of the satisfaction of users
WENG Ju-mei.Joint-sharing of informational commons and assessment for the index of the satisfaction of users[J].Journal of Academic Library and Information Science,2012,30(5):80-83.
Authors:WENG Ju-mei
Institution:WENG Ju-mei(Hubei College of Economics,Wuhan 430205,China)
Abstract:Based on the analysis of the factors of the information commons affecting the satisfactions of the readers,this article probes into the standards and methods of assessment for the satisfactions of readers.The author also presents some measures for bettering the IC service work of the library in the article by combining the results of the questionnaires issued among the students and teachers in Hubei College of Economics.
Keywords:informational commons  the index of satisfaction of users  service work in library
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