Research agenda for social Q&A |
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| Authors: | Chirag Shah Sanghee Oh Jung Sun Oh |
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| Institution: | 1. School of Information and Library Science (SILS), University of North Carolina at Chapel Hill, CB #2260, 100 Manning Hall, Chapel Hill, NC 27599, USA;2. School of Information Sciences, University of Pittsburgh, USA |
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| Abstract: | As new venues of information and tools for information access are emerging, people's online information seeking behavior is dramatically evolving. While a majority of well-established and classical models of information seeking and behavior are still valid, there is a growing need to study and explain novel information sources and information seeking behaviors that are unique to these sources. One emerging domain is social question and answer (Q&A). This article develops a research agenda for social Q&A, reviewing recent studies and identifying core issues, questions, and challenges. |
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