|
|||||
|
|
Library LAWLINE: Collaborative Virtual Reference in a Special Library Consortium |
|
| Abstract: | SUMMARY This article details the planning, design, and implementation of a collaborative virtual reference project undertaken by a group of law libraries. Service design, scheduling, and software selection are addressed. Outcomes and changes to the service after its first year are outlined, and recommendations are made to those considering implementing similar services. |
| Keywords: | Virtual reference online services reference instruction computer mediated instruction communication systems |