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A Close Encounter Model for Reference Services to Adult Learners: The Value of Flexibility and Variance |
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| Abstract: | Summary Every reference encounter is an instructional encounter. Reference services to adult learners must be as flexible as the learners' technological savvy and learning styles. Furthermore, a variety of instructional methods must be used. This study presents survey results of a sample graduate student population which is outside the mainstream of traditional college students. We present a Close Encounter Model of reference services to meet this population. |
| Keywords: | Instruction library instruction reference adult learners |