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| Abstract: | The reference librarian serves as the primary frontline professional responsible for aiding, either directly or indirectly, the library's users in their search for information. As such the reference librarian deserves our praise and commendation but such praise and commendation is seldom given in print nowadays as we tend, instead, to look at the downside of reference services be it burnout or the low percentage of reference questions that are answered correctly. Here, then, is an ode, although not in true poetic form, to the reference librarian that seeks to redress the balance by speaking of the noble feelings that we should all have for the essential professionals who serve Our Profession so well. |
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