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Discovering How Information Seekers Seek:
Abstract:The author observes that reference collections are often too large for librarians and users to learn them well and fully exploit them. Evidence suggests that many titles in what were designed to be lean "working" reference collections are rarely if ever consulted. Systematically-gathered use data are needed to guide selection and weeding decisions. Methods that have been employed to assess in-library materials use - including use of journals and circulating books as well as of reference works - are reviewed and their application to reference materials discussed. The author closes with concrete recommendations for carrying out reference collection use studies.
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