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基于感知质量的科技文献数据库网站信息用户满意模型研究
引用本文:李莉,甘利人,谢兆霞.基于感知质量的科技文献数据库网站信息用户满意模型研究[J].情报学报,2009,28(4).
作者姓名:李莉  甘利人  谢兆霞
作者单位:南京理工大学经济管理学院,南京,210094
摘    要:在网络环境下,如何从用户视角研究网站使用效果和可接受程度,已经成为业界和理论界普遍关注的问题,但作为提供信息产品和服务的科技文献数据库网站,其用户满意研究的相关理论与实践还处于起步阶段.本文对信息用户的感知质量进行了探索性研究,根据样本调查、专家访谈结果识别了科技文献数据库网站所提供的信息产品和信息服务的质量

关 键 词:信息用户满意  科技文献数据库网站  感知质量  探索性因子分析  验证性因子分析

Building Satisfaction Model for Information Users Based on Perceived Quality of Academic Database Websites
Li Li,Gan Liren,Xie Zhaoxia.Building Satisfaction Model for Information Users Based on Perceived Quality of Academic Database Websites[J].Journal of the China Society for Scientific andTechnical Information,2009,28(4).
Authors:Li Li  Gan Liren  Xie Zhaoxia
Institution:School of Economics & Management;Nanjing University of Science & Technology;Nanjing 210094
Abstract:In the network era,how to examine the effectiveness and acceptability of website at the point of user has been concerned by industry and theoretical circles.But as academic database website which provides information products and services, the research on information user satisfaction for academic database website is only developing at the beginning.This paper explores the perceived quality of information user,identifies the key dimensions of information products and services quality provided by academic da...
Keywords:information user satisfaction  academic database website  perceived quality  exploratory factor analysis  confirmatory factor analysis
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