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How Are We the Same or Different: Information Needs and Barriers of Domestic and International Students
Authors:Sei-Ching Joanna Sin  Kyung-Sun Kim
Institution:1. Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore, 31 Nanyang Link, Singapore 637718, Singapore;2. Information School, University of Wisconsin-Madison, 4217 H.C. White Hall, 600 N. Park St., Madison, WI 53706, USA
Abstract:The study sought to (1) investigate whether international students differ from domestic students in their information needs and barriers encountered, and (2) test the relative importance of students' domestic/international status against their gender and level of study. A survey was used to collect data from international and domestic undergraduate and graduate students in a US public university. The study collected 1259 responses. Regression analysis was used for analyzing the data. International and domestic students were found to be similar in their top-ranked needs (e.g., career information) and barriers (e.g., irrelevant and non-credible information). Compared to their gender and level of study, students' domestic/international status resulted in fewer significant differences in their needs and barriers. However, for the areas where domestic/international status was significant, its effect size was often prominent. Differences between domestic and international students are more notable in the barriers than in the information needs. Based on the findings, six propositions were developed. The implications for research and practice are discussed.
Keywords:International students  Domestic students  Information needs  Information barriers  Gender  Level of study  User group comparison  University students
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