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Online work tools: A look at 20 academic libraries technical services Web pages
Authors:Deana Groves  
Institution:aLibrary Technical Services, Western Kentucky University, 1906 College Heights Boulevard #11067, Bowling Green, KY 42101-1067, USA
Abstract:The 21st century technical services librarian has access to a plethora of electronic and online work tools from which to choose to complete daily tasks. An assessment of the Western Kentucky University Libraries (WKUL) 19 benchmark institutions shows a great disparity of online work tools made available through university libraries technical services departmental Web sites. Four areas (technical services, cataloging, serials, and acquisitions) are discussed. Outcomes indicate that (1) few of these institutions list online work tools and (2) of those that do, there is very little overlap. This paper investigates this phenomenon of inconsistent technical services online work tools.
Keywords:Technical services  College and university libraries/technical services  Web site links  Web site design
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