| 重构企业危机管理中的情报流程 |
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| 引用本文： | 邹儒楠,于建荣.重构企业危机管理中的情报流程[J].图书情报工作,2009,53(4):53-56. |
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| 作者姓名： | 邹儒楠 于建荣 |
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| 作者单位： | 1. 中国科学院上海生命科学信息中心；中国科学院研究生院;2. 中国科学院上海生命科学信息中心; |
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| 摘 要： | 针对危机管理的特点，从情报流向和情报循环两个角度重新界定危机管理中的情报工作。在此基础上，提出综合化动态化原有情报过程，设计情报部门与决策者、利益相关者及媒体的全新沟通方式，加强情报工作在危机恢复和危机学习中的作用，构建适用于危机管理的全新情报流程，并进一步设计出适应这种全新流程的危机情报部门结构。
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| 关 键 词： | 危机管理 情报流程 重构 |
| 收稿时间： | 2008-09-05 |
The Re-building of Intelligence Process in Crisis Management |
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| Zou Runan,Yu Jianrong.The Re-building of Intelligence Process in Crisis Management[J].Library and Information Service,2009,53(4):53-56. |
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| Authors: | Zou Runan Yu Jianrong |
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| Abstract: | Accordance with the characteristics of crisis management, the paper redefines the intelligence work from the point of view of the intelligence flow and the intelligence process in crisis management. On the basis, it proposes to combine the dynamic of original intelligence process, design new communication amang intelligence department and decision-makers,stakeholders and the media, improve the role of intelligence work in crisis restoration and learning ,reconstruct the new intelligence process which is suitable for crisis management. Furthermore, the paper designs new intelligence department for improve the effect of it in crisis management. |
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| Keywords: | crisis management intelligence process rebuild |
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