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Barriers to effective quality management and leadership: Case study of two academic departments |
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| Authors: | Jethro Newton |
| Institution: | (1) North East Wales Institute of Higher Education, Plas Coch, Wrexham, LL11 2AW Wales, UK |
| Abstract: | |
| Keywords: | discretion debate factors influencing perspectives of `front-line' academics insider research leadership management of change policy implementation professional autonomy and accountability the `psychological contract' quality management |
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