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在线协同编辑的话语冲突与群体极化--以中文维基百科“上海外来人口问题”条目为例
引用本文:赵士林,张亚琼.在线协同编辑的话语冲突与群体极化--以中文维基百科“上海外来人口问题”条目为例[J].新闻大学,2020(1):101-112,128,129.
作者姓名:赵士林  张亚琼
作者单位:上海大学新闻传播学院
基金项目:国家社科基金项目(19BXW005)。
摘    要:维基百科是在线协同编辑的代表性平台,其开放包容的特质一方面为多元对话和相互协商提供了可能,另一方面也可能加深不同人群之间的冲突,甚至出现群体极化的现象。本文以维基百科平台上具有争议性的"上海外来人口问题"条目为研究对象,揭示信息均衡语境下在线协同编辑的话语生产过程。研究发现,因为存在对抗性的编辑群体,话语交锋的结果不是增进了协商,而是强化了偏见。基于用户的社会网络矩阵,核心编辑运用表态性话语标记以及对引语的选择性运用强化了群体对立,加强了支持者和反对者的极化效应。

关 键 词:维基百科  争议性条目  协同编辑  群体极化

Discourse Conflict and Group Polarization in Online Collaborative Editing: the Case of Chinese Wikipedia Entry "Shanghai Migrants Problem"
ZHAO Shi-lin,ZHANG Ya-qiong.Discourse Conflict and Group Polarization in Online Collaborative Editing: the Case of Chinese Wikipedia Entry "Shanghai Migrants Problem"[J].Journalistic University,2020(1):101-112,128,129.
Authors:ZHAO Shi-lin  ZHANG Ya-qiong
Abstract:Wikipedia is a representative platform for online collaborative editing. On the one hand, its open and inclusive characteristics provide the possibility for multiple dialogue and mutual consultation, on the other hand, it may deepen the conflict between different groups, and even the phenomenon of group polarization. In this paper, the controversial entry Shanghai migrants problem on Wikipedia platform is taken as the research object to reveal the discourse production process of online collaborative editing in the context of information balance. It is found that because of the existence of antagonistic editing groups, the result of discourse confrontation is not to enhance negotiation, but to strengthen prejudice. Based on the user’s social network matrix, the core editor uses expressive discourse markers and selective use of quotations to strengthen the group antagonism and the polarization effect of supporters and opponents.
Keywords:Wikipedia  controversial entry  collaborative editing  group polarization
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