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Opportunities for improved patron service with a new integrated library system |
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| Authors: | Meghan Hupe Linda Van Keuren Latoya Singleton |
| Institution: | Dahlgren Memorial Library, Georgetown University Medical Center, Washington, DC |
| Abstract: | Dahlgren Memorial Library, the Graduate Health and Life Sciences Research Library at Georgetown University moved from the Sierra integrated library system (ILS) to Cybertools in July 2016. This article will discuss the reasons for the move and how the system was implemented. The challenges that were faced and the many benefits of using the new ILS will also be discussed. |
| Keywords: | Access services circulation cybertools document delivery integrated library systems interlibrary loan user services |