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An investigation of the search behaviour associated with Ingwersen’s three types of information needs
Authors:Pia Borlund  Sabine Dreier
Institution:1. Royal School of Library and Information Science, University of Copenhagen, Fredrik Bajers Vej 7K, DK-9220 Aalborg East, Denmark;2. Aalborg University Library, Aalborg University, Langagervej 2, DK-9220 Aalborg East, Denmark
Abstract:We report a naturalistic interactive information retrieval (IIR) study of 18 ordinary users in the age of 20–25 who carry out everyday-life information seeking (ELIS) on the Internet with respect to the three types of information needs identified by Ingwersen (1986): the verificative information need (VIN), the conscious topical information need (CIN), and the muddled topical information need (MIN). The searches took place in the private homes of the users in order to ensure as realistic searching as possible. Ingwersen (1996) associates a given search behaviour to each of the three types of information needs, which are analytically deduced, but not yet empirically tested. Thus the objective of the study is to investigate whether empirical data does, or does not, conform to the predictions derived from the three types of information needs. The main conclusion is that the analytically deduced information search behaviour characteristics by Ingwersen are positively corroborated for this group of test participants who search the Internet as part of ELIS.
Keywords:Information needs  User study  Interactive information retrieval  Internet searching  Ordinary users  Everyday-life information seeking
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