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基于模糊综合评判法的高校学科馆员服务质量评价
引用本文:廉立军,叶素萍,李树民,庞楠.基于模糊综合评判法的高校学科馆员服务质量评价[J].情报科学,2007,25(10):1486-1490.
作者姓名:廉立军  叶素萍  李树民  庞楠
作者单位:华北煤炭医学院,图书馆,河北,唐山,063000
摘    要:分析了目前影响高校学科馆员服务质量的因素,建立了高校图书馆学科馆员服务质量评价指标体系,给出了基于多级模糊综合评价模型及其评价方法,并结合实例给出了使用评价模型进行学科馆员服务质量评价的步骤和方法。

关 键 词:学科馆员  服务质量  评价指标体系  多级模糊综合评价
文章编号:1007-7634(2007)10-1486-05
修稿时间:2007-03-18

Subject Librarian Service Quality Evaluation in Collage Based on Fuzzy Comprehensive Judgment
LIAN Li-jun,YE Su-ping,LI Shu-min,PANG Nan.Subject Librarian Service Quality Evaluation in Collage Based on Fuzzy Comprehensive Judgment[J].Information Science,2007,25(10):1486-1490.
Authors:LIAN Li-jun  YE Su-ping  LI Shu-min  PANG Nan
Institution:Library of North China Coal Medical College, Tangshan 063000, China
Abstract:The various kinds of factors that subject librarian service quality in collage was threatened are analyzed in this paper, the synthesis evaluation index system can be established. The synthesis evaluation model and method based on multilevel fuzzy comprehensive judgment method of subject librarian service quality have been provided, combine the instance of the network and provide evaluating step and method based on the evaluating mode of subject librarian service quality.
Keywords:subject librarian  service quality  evaluation index system  multilevel fuzzy comprehensive judgment
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