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An Integrated Human Information Behavior Research Framework for Information Studies
Authors:Diane H Sonnenwald  Mirja Iivonen  
Institution:a University of North Carolina at Chapel Hill, Chapel Hill, NC USA;b University of Oulu, Oulu, Finland
Abstract:Human information behavior is emerging as an important component of information studies. As in many emerging research areas, one challenge is to identify important facets of human information behavior and understand how different methods can be best used to research these facets. This paper presents the framework of an approach to designing and synthesizing research studies in human information behavior. The framework emerges from previous research in human information behavior and incorporates Ranganathan's framework for knowledge organization. It proposes that research studies that investigate human information behavior should consider the following facets: personality, matter, energy, space, and time. Personality refers to actors, and in this framework includes participants and their social networks. Matter refers to the target of the action. It includes information and information resources, including services and technology that may provide access to information. Energy is the action itself, including the participants' tasks, processes, and goals. Space is the environment of the action, and includes physical space as well as organizational and sociopolitical contexts. Time is the nonspatial continuum in which actions and events occur; in the framework, time is considered an episode, interval, or eon. Facets that should be investigated and taken into account in a study help guide the selection of the research methods for the study. Furthermore, research results from multiple studies can be synthesized by understanding the relationships among the facets investigated in the different studies.
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