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Reining in student comments: a model for categorising and studying online student comments
Authors:Nathan E Gonyea  Joseph M Gangi
Institution:1. Department of Educational Psychology and Counseling , State University of New York College at Oneonta , 108 Ravine Parkway, Oneonta, NY, 13820, USA;2. Department of Psychology , Texas State University , San Marcos, USA
Abstract:A growing body of research has investigated the comments by students on websites that offer evaluations of college faculty. This corpus includes both quantitative and qualitative studies that each use a different scheme for classifying/analysing student comments, which makes the comparison of findings across studies impossible. The present study used a grounded theory method to develop a model for classifying the content of student comments on faculty rating sites that can be applied across studies. The multi‐dimensional nature of the model allows for the representation of the interconnected nature of the topics addressed by students in their comments and allows for comments to be categorised with varying degrees of specificity. Future research is needed to test the validity of the model for addressing various research questions.
Keywords:student evaluations of teaching  rating websites  model  comments  grounded theory  RateMyProfessors  com
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