Motivating information security policy compliance: The critical role of supervisor-subordinate guanxi and organizational commitment |
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| Institution: | 1. College of ICT Engineering, Chung-Ang University, 84 Heukseok-Ro, Dongjak-Gu, Seoul 156-756, Republic of Korea;2. Department of Business Administration, Hoseo University, 268 Anseo-dong, Cheonan, Chungnam 330-713, Republic of Korea;3. College of Business, Korea Advanced Institute of Science and Technology, 85 Hoegi-Ro, Dongdaemoon-Gu, Seoul 130-722, Republic of Korea;1. Eastern Michigan University, College of Technology, Ypsilanti, MI 48197, United States;2. Eastern Michigan University, School of Engineering Technology, Ypsialnti, MI 48197, United States |
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| Abstract: | Employees’ non-compliance with organizational information security policy (ISP) when using informational resources has become the main reason for continuous security incidents. Drawing upon technology threat avoidance theory (TTAT) and social exchange theory (SET), our study investigates the influence of supervisor-subordinate guanxi (SSG) and organizational commitment in the information security management. Our hypotheses were tested using survey data from 235 Chinese government employees. Results not only confirm the direct effect of SSG on government employees’ ISP compliance but also suggest that SSG indirectly influences compliance behavior via the mediation of organizational commitment. Organizational commitment weakens the negative influence of perceived costs on compliance behavior and also weakens the positive effect of self-efficacy on employees’ ISP compliance. For low-commitment employees, the negative influence of perceived costs on compliance behavior is more significant than that of those with strong organizational commitment, and self-efficacy exerts a stronger effect on ISP compliance for low-commitment employees than it does for high-commitment employees. This study contributes to current literature on information systems (IS) by confirming the critical roles of SSG and organizational commitment in motivating employees’ compliance behavior. |
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| Keywords: | Supervisor-subordinate guanxi Information security policy compliance Organizational commitment Technology threat avoidance theory Perceived costs Self-efficacy |
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