Recognizing fake information through a developed feature scheme: A user study of health misinformation on social media in China |
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| Institution: | 1. Department of Information Resources Management, Business School, Nankai University, Tianjin 300071, China;2. Research Center for Human Information Behavior, Nankai University, Tianjin 300071, China;3. College of Emergency Preparedness, Homeland Security and Cybersecurity, University at Albany, State University of New York, NY 12222, USA;4. Tianjin Ren Ai College, Tianjin 301636, China;1. Department of Information Science and Technology, South China Business College, Guangdong University of Foreign Studies, Guangzhou 510545, China;2. Department of Computer and Information Science, University of Macau, Macau 999078, China;3. Department of Information and Communication Engineering, Guangzhou Maritime University, Guangzhou 510725, China;1. School of Economics and Management, Harbin Engineering University, Harbin 150001, China;2. Management School, Harbin University of Commerce, Harbin 150028, China;3. Department of Computer Science and Information Engineering, Asia University, Taichung, 41354, Taiwan;4. Department of Computer Science and Engineering, Kyung Hee University, Republic of Korea;1. Business School, Hohai University, Nanjing 211100, China;2. Foreign Language School, Hohai University, Nanjing 211100, China |
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| Abstract: | This study aims at helping people recognize health misinformation on social media in China. A scheme was first developed to identify the features of health misinformation on social media based on content analysis of 482 pieces of health information from WeChat, a social media platform widely used in China. This scheme was able to identify salient features of health misinformation, including exaggeration/absolutes, induced text, claims of being unique and secret, intemperate tone or language, and statements of excessive significance and likewise. The scheme was then evaluated in a user-centred experiment to test if it is useful in identifying features of health misinformation. Forty-four participants for the experimental group and 38 participants for the control group participated and finished the experiment, which compared the effectiveness of these participants in using the scheme to identify health misinformation. The results indicate that the scheme is effective in terms of improving users’ capability in health misinformation identification. The results also indicate that the participants’ capability of recognizing misinformation in the experimental group has been significantly improved compared to those of the control group. The study provides insights into health misinformation and has implications in enhancing people's online health information literacy. It informs the development of a system that can automatically limit the spread of health misinformation. Moreover, it potentially improves users’ online health information literacy, in particular, under the circumstances of the COVID-19 pandemic. |
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