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Community Success: Rethinking Public Services in Academic Libraries
Authors:Mary O'Kelly
Institution:Head of Instructional Services, Grand Valley State University, Allendale, MI, USA
Abstract:The members of our communities interact with library services, resources, and spaces through a number of touchpoints. In academic libraries, those touchpoints often come through curricular and co-curricular activities. A critical goal of connecting our community to our library via the curriculum is to enhance student learning, which we address through internal activities, such as developing instruction plans and external activities, such as exhibits and workshops. We, then, design rigorous assessments and a multitude of program evaluation projects to measure howwell libraries contribute to student learning so that we can communicate the degree to which we meet that goal. This article is a reframing of that progression—defining our community, what we do for that community, why, and how well—as an invitation to challenge our assumptions about public services and community success.
Keywords:Academic libraries  assessment  community engagement  curricular integration  learning  public services
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