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Communication openness,satisfaction, and length of employment in Japanese organizations
Authors:Hiroko Koike  William B Gudykunst  Lea P Stewart  Stella Ting‐Toomey  Tsukasa Nishida
Institution:1. Instructor of communication , Saitama Junshin Women's Junior College ,;2. Professor of Communication , Arizona State University , Tempe, AZ, 85287–1205;3. Associate Professor of Communication , Rutgers University , New Brunswick, NJ;4. Associate Professor of Communication , Nihon University , Japan
Abstract:Hypotheses were generated regarding the relationship among communication openness, satisfaction, and length of employment in Japanese organizations. A questionnaire was administered to employees of Japanese organizations in the Tokyo area. The data revealed that upward, downward, and lateral communication openness were associated positively with both relational and organizational satisfaction. Length of employment also was associated with downward and lateral communication openness and with both relational and organizational satisfaction. The relationships between length of employment and satisfaction differed for employees in large and small‐to‐moderate sized organizations. Lateral communication openness was associated positively with satisfaction variables and there was a relatively small association between length of employment and satisfaction.
Keywords:Burnout  Dissent  Job Satisfaction
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