Collaborative Information Retrieval in an information-intensive domain |
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| Institution: | 1. Department of Nuclear Medicine and PET, Singapore General Hospital, Outram Road, Singapore, 169608;2. Epidemiology Department, Singapore General Hospital, Outram Road, Singapore 169608;1. School of Library and Information Science, University of South Carolina, 1501 Greene Street, Columbia, SC 29208, USA;2. School of Information Studies, Dominican University, 7900 West Division Street, River Forest, IL 60305, USA;3. School of Information and Library Science, University of North Carolina at Chapel Hill, 100 Manning Hall, Chapel Hill, NC 27599, USA |
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| Abstract: | In this article we investigate the expressions of collaborative activities within information seeking and retrieval processes (IS&R). Generally, information seeking and retrieval is regarded as an individual and isolated process in IR research. We assume that an IS&R situation is not merely an individual effort, but inherently involves various collaborative activities. We present empirical results from a real-life and information-intensive setting within the patent domain, showing that the patent task performance process involves highly collaborative aspects throughout the stages of the information seeking and retrieval process. Furthermore, we show that these activities may be categorised and related to different stages in an information seeking and retrieval process. Therefore, the assumption that information retrieval performance is purely individual needs to be reconsidered. Finally, we also propose a refined IR framework involving collaborative aspects. |
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