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The accessibility of Chinese local government Web sites: An exploratory study
Authors:Yuquan Shi
Institution:School of Information Systems, Technology and Management, Faculty of Commerce and Economics, University of New South Wales, Sydney, Australia
Abstract:With the rapid development of Chinese e-government, Chinese citizens are encouraged to access e-government services as their convenience. However, the accessibility of Chinese e-government Web sites has been overlooked. This research study tries to provide an overview of the accessibility of Chinese local government Web sites. Three hundred twenty-four Chinese local government Web sites were examined to find out how accessible they are with reference to the Web Content Accessibility Guidelines 1.0 (WCAG) published by the World Wide Web Consortium (W3C). This research found that all the surveyed Chinese e-government Web sites failed one or more W3C's accessibility measures and thus many disabled Chinese people may have substantial problems to access them. Several valuable recommendations are made based on the research findings and the China's actual conditions.
Keywords:E-government  Accessibility  Web sites  Disability  W3C  China
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