Mobile technology identity and self-efficacy: Implications for the adoption of clinically supported mobile health apps |
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| Institution: | 1. Department of Information Systems, Sam M. Walton College of Business, University of Arkansas, Fayetteville, AR, 72701, USA;2. Department of Industrial Engineering & Management, Ariel University, P.O.B 40700, Ariel, Israel;3. Sackler Faculty of Medicine, Tel Aviv University and Maccabi Healthcare Services, Israel;1. Department of Journalism & Communication, Hong Kong Shue Yan University, Hong Kong;2. Donald P. Bellisario College of Communications, The Penn State University, USA;1. School of Management, Harbin Institute of Technology, Harbin, China;2. Faculty of Business, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong;1. Nationwide Children''s Hospital, The Research Institute, 43215 Columbus, OH, USA;2. Middle East Technical University, School of Informatics, 06800 Çankaya, Ankara, Turkey;3. Middle East Technical University, Department of Computer Education & Instructional Technology, 06800 Çankaya, Ankara, Turkey;1. School of Medicine and Health Management, Huazhong University of Science and Technology, Wuhan 430030, China;2. School of Economics and Management, Wuhan University, Wuhan 430072, China |
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| Abstract: | Despite smartphone applications (apps) being key enablers of telemedicine, telehealth, and self-monitoring, adoption issues persist for mobile healthcare (mHealth) apps. This study diverged from the traditional adoption approach and drew on more innovative theories to predict the intentions of patients for adopting apps supported by clinics. More specifically, technology identity literature was explored to make this prediction and the study surveyed 292 patients who were seated in the waiting room of a local clinic. The results suggested that perceived mobile technology identity (MTI), perceived related IT experience, and perceived self-efficacy positively influences patients’ perceived intentions to adopt mHealth apps provided by clinics or hospitals. Furthermore, the results suggested that perceived related IT experience positively influences users perceived self-efficacy and perceived MTI. However, education was found to negatively influence patients’ perceived intentions to use mHealth apps. This study contributes to the growing literature on the use of these apps in trying to elevate the quality of patients’ lives. Moreover, there are implications for mHealth-app designers who are trying to make healthcare services accessible via smartphones. |
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| Keywords: | mHealth apps IT identity Self-efficacy Mobile technology identity (MTI) Mobile apps |
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