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Intercultural communication competence: Theory,measurement, and application
Institution:1. California State University, Northridge, 18111 Nordhoff Street, Northridge, CA 91330, USA;2. San Diego State University, School of Communication, San Diego, CA 92182, USA;1. Air Command & Staff College, Gunnison Court Pike Road, AL 36064, United States;2. US Army Research Institute, United States;1. School of Foreign Languages, Huazhong University of Science and Technology, Wuhan, China;2. School of Foreign Languages, Wuhan University of Technology, 122 Luoshi Road, Wuhan 430070, Hubei, China;1. Tomas Bata University in Zlín, nám. T.G. Masaryka 1279, Zlín 76001, Czech Republic;2. Tomas Bata University in Zlín, nám. T.G. Masaryka 1279, Zlín 76001, Czech Republic
Abstract:This brief article focuses on issues or concerns about the current state of intercultural communication competence (ICC) research. Theoretical issues include problems with ICC terminology and with conceptualizations of ICC. Measurement issues include problems with the use of self-reports to assess the “appropriateness” dimension of ICC and with the domain of skills and traits that make one more likely to be perceived as competent. Application issues center on the desirability for increased attention to practical uses of researched-based theory. We suggest that accounts of positive exemplars – those who are widely perceived to be competent in specific intercultural encounters and relationships – would be a welcome and useful addition to the ICC literature.
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