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Telecommunications technologies: New approaches to consumer information dissemination
Authors:Mary Gardiner Jones
Institution:Consumer Affairs , Western Union Telegraph Company
Abstract:Abstract

Since access to knowledge is a critical source of political and economic power, the new telecommunications technologies pose a challenge to business, government, and the academic community as well as private persons. The individual and social uses of the most recent technological applications in this field are explored in this paper; problems related to the harnessing of these advances to individual information needs and some of the policy issues generated by the new technologies are also discussed.
Keywords:communication support systems  organizational communication  knowledge management
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